• [Departure] pick up. Pick-up will take place in Cancun. Please provide the name of your accommodation in advance. The exact pick-up time will be confirmed and sent via WhatsApp or email the day before.This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page The operator will re-confirm your pick-up time in advance Please arrive at the location 15 mins before the departure time
• [Attraction/experience] Self-guided, Xcaret Park
• [Return] 22:00, Shuttle included
• Day {num}

Eligibility

• Free for children aged 0-4
• Participants aged 5-11 are considered children, based on their official ID
• Children aged 12+ will be charged the same rate as adults

Additional information

• Children under 12 years old with a height over 1.40 m must present identification to verify their age
• The use of cameras, mobile phones, selfie sticks, or any accessories that prevent guests from having completely free hands during activities is not allowed
• All activities are subject to weather conditions
• Shared hotel pick-up by bus is included. Please arrive on time, as the bus will not wait for late arrivals and missed transfers are non-refundable. The exact pick-up time will be confirmed via WhatsApp one day before the activity
• The activity is not recommended for people with back problems and people with recent surgeries
• All infants must be registered in the reservation to access transportation

Prohibitions & Limitations

• The activity is not recommended: heart disease / other serious medical conditions / pregnant women / PWDs (persons with disabilities)
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given

What to bring

• Printed proof of purchase
• Chemical-free insect repellent and sunscreen
• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Toiletries / Cash / Towel / Water bottle / Valid ID / Passport (with 6 months validity)

What to wear

• Waterproof clothing / Casual clothing / Walking shoes

Accessibility

• Please refer to the venue's official website for more information about PWD accessibility

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher
• Please present the official voucher sent via WhatsApp or email one day before your visit. Entry will not be permitted without this document, and a printed copy of the proof of purchase is also required

• [Departure] pick up. Pick-up will take place in Riviera Maya. Please provide the name of your accommodation in advance. The exact pick-up time will be confirmed and sent via WhatsApp or email the day before.This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page The operator will re-confirm your pick-up time in advance Please arrive at the location 15 mins before the departure time
• [Attraction/experience] Self-guided, Xcaret Park
• [Return] 22:00, Shuttle included
• Day {num}

Eligibility

• Free for children aged 0-4
• Participants aged 5-11 are considered children, based on their official ID
• Children aged 12+ will be charged the same rate as adults

Additional information

• Children under 12 years old with a height over 1.40 m must present identification to verify their age
• The use of cameras, mobile phones, selfie sticks, or any accessories that prevent guests from having completely free hands during activities is not allowed
• All activities are subject to weather conditions
• Shared hotel pick-up by bus is included. Please arrive on time, as the bus will not wait for late arrivals and missed transfers are non-refundable. The exact pick-up time will be confirmed via WhatsApp one day before the activity
• The activity is not recommended for people with back problems and people with recent surgeries
• All infants must be registered in the reservation to access transportation

Prohibitions & Limitations

• The activity is not recommended: heart disease / other serious medical conditions / pregnant women / PWDs (persons with disabilities)
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given

What to bring

• Printed proof of purchase
• Chemical-free insect repellent and sunscreen
• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Toiletries / Cash / Towel / Water bottle / Valid ID / Passport (with 6 months validity)

What to wear

• Waterproof clothing / Casual clothing / Walking shoes

Accessibility

• Please refer to the venue's official website for more information about PWD accessibility

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher
• Please present the official voucher sent via WhatsApp or email one day before your visit. Entry will not be permitted without this document, and a printed copy of the proof of purchase is also required

• [Departure] pick up. You can choose to depart at the following times: 06:00. Make sure you take part at the time you selected at booking, Pick-up will take place in Playa del Carmen. Please provide the name of your accommodation in advance. The exact pick-up time will be confirmed and sent via WhatsApp or email the day before.This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page The operator will re-confirm your pick-up time in advance Please arrive at the location 15 mins before the departure time
• [Attraction/experience] Self-guided, Xcaret Park
• [Return] Shuttle included
• Day {num}

Eligibility

• Free for children aged 0-4
• Participants aged 5-11 are considered children, based on their official ID
• Children aged 12+ will be charged the same rate as adults

Additional information

• Children under 12 years old with a height over 1.40 m must present identification to verify their age
• The use of cameras, mobile phones, selfie sticks, or any accessories that prevent guests from having completely free hands during activities is not allowed
• All activities are subject to weather conditions
• Shared hotel pick-up by bus is included. Please arrive on time, as the bus will not wait for late arrivals and missed transfers are non-refundable. The exact pick-up time will be confirmed via WhatsApp one day before the activity
• The activity is not recommended for people with back problems and people with recent surgeries
• All infants must be registered in the reservation to access transportation

Prohibitions & Limitations

• The activity is not recommended: heart disease / other serious medical conditions / pregnant women / PWDs (persons with disabilities)
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given

What to bring

• Printed proof of purchase
• Chemical-free insect repellent and sunscreen
• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Toiletries / Cash / Towel / Water bottle / Valid ID / Passport (with 6 months validity)

What to wear

• Waterproof clothing / Casual clothing / Walking shoes

Accessibility

• Please refer to the venue's official website for more information about PWD accessibility

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher
• Please present the official voucher sent via WhatsApp or email one day before your visit. Entry will not be permitted without this document, and a printed copy of the proof of purchase is also required