Cirque du Soleil Joya: Resident Show in Riviera Maya

Eligibility

• Children aged 0-2 can enter free of charge
• Children aged 0-12 must be accompanied by a paying adult
• Children aged 13+ will be charged the same rate as adults
• Please provide a valid ID for the child

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Show Schedule

• Cirque du Soleil JOYA
• Duration: 80 minutes
• The hours of the show may be updated periodically. Please refer to the specific time indicated on your voucher
• The timeslot you selected (Which is shown on your voucher) indicates the start time of the show
• Please arrive at the location 1 hour before the start time

Voucher type

• Present your mobile voucher at the box office to pick up your tickets

Address

• Joya by Cirque du Soleil
• Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico
• Please refer to the map for assistance

How to get there

• By bus: Take an ADO bus toward Playa del Carmen or Tulum, get off at Vidanta Riviera Maya, and then walk about 10 minutes to the entrance and take the internal shuttle to the theater
• By car: Drive north on Highway 307 toward Cancun, exit at Vidanta Riviera Maya (Km 48), proceed through security, and then take the internal shuttle to the JOYA theater; free parking is available on-site

• Seating chart map

Please refer to the seating chart map

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Eligibility

• Children aged 0-2 can enter free of charge
• Children aged 0-12 must be accompanied by a paying adult
• Children aged 13+ will be charged the same rate as adults
• Please provide a valid ID for the child

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Show Schedule

• Cirque du Soleil JOYA

• Duration: 80 minutes

• The hours of the show may be updated periodically. Please refer to the specific time indicated on your voucher

• The timeslot you selected (Which is shown on your voucher) indicates the start time of the show

• Please arrive at the location 1 hour before the start time

Voucher type

• Present your mobile voucher at the box office to pick up your tickets

Address

• Joya by Cirque du Soleil
• Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico
• Please refer to the map for assistance

How to get there

• By bus: Take an ADO bus toward Playa del Carmen or Tulum, get off at Vidanta Riviera Maya, and then walk about 10 minutes to the entrance and take the internal shuttle to the theater
• By car: Drive north on Highway 307 toward Cancun, exit at Vidanta Riviera Maya (Km 48), proceed through security, and then take the internal shuttle to the JOYA theater; free parking is available on-site

• Seating chart map

Please refer to the seating chart map

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

• Guests must be at least aged 18 and present a valid photo ID to consume alcohol

• Please note that the production features high-decibel music and flashing lights

• Moving or exchanging ticket zones/seats is strictly prohibited

• You cannot choose a specific seat. Please refer to the voucher for your seating arrangement

• The event is subject to change without notice based on the schedules and circumstances of the artists. Refunds will not be issued in this case

• Photography is allowed, but taking videos and photos for commercial purposes, as well as the live broadcasting of the show is strictly prohibited

• Flash photography is prohibited inside the venue

• Luggage and/or large bags are not allowed inside the venue. You may drop off your bags at reception before entering

• This activity is wheelchair-accessible

Eligibility

• Children aged 0-2 can enter free of charge
• Children aged 0-12 must be accompanied by a paying adult
• Children aged 13+ will be charged the same rate as adults
• Please provide a valid ID for the child

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Show Schedule

• Cirque du Soleil JOYA

• Duration: 80 minutes

• The hours of the show may be updated periodically. Please refer to the specific time indicated on your voucher

• The timeslot you selected (Which is shown on your voucher) indicates the start time of the show

• Please arrive at the location 1 hour before the start time

Voucher type

• Present your mobile voucher at the box office to pick up your tickets
• Receive a digital photo voucher when purchasing your VIP or dinner experience

Address

• Joya by Cirque du Soleil
• Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico
• Please refer to the map for assistance

How to get there

• By bus: Take an ADO bus toward Playa del Carmen or Tulum, get off at Vidanta Riviera Maya, and then walk about 10 minutes to the entrance and take the internal shuttle to the theater
• By car: Drive north on Highway 307 toward Cancun, exit at Vidanta Riviera Maya (Km 48), proceed through security, and then take the internal shuttle to the JOYA theater; free parking is available on-site

Eligibility

• Children aged 0-2 can enter free of charge
• Children aged 0-12 must be accompanied by a paying adult
• Children aged 13+ will be charged the same rate as adults
• Please provide a valid ID for the child

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Show Schedule

• Cirque du Soleil JOYA

• Duration: 80 minutes

• The hours of the show may be updated periodically. Please refer to the specific time indicated on your voucher

• The timeslot you selected (Which is shown on your voucher) indicates the start time of the show

• Please arrive at the location 1 hour before the start time

Voucher type

• Present your mobile voucher at the box office to pick up your tickets

Address

• Joya by Cirque du Soleil
• Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico
• Please refer to the map for assistance

How to get there

• By bus: Take an ADO bus toward Playa del Carmen or Tulum, get off at Vidanta Riviera Maya, and then walk about 10 minutes to the entrance and take the internal shuttle to the theater
• By car: Drive north on Highway 307 toward Cancun, exit at Vidanta Riviera Maya (Km 48), proceed through security, and then take the internal shuttle to the JOYA theater; free parking is available on-site

• Seating chart map

Please refer to the seating chart map

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Eligibility

• Children aged 0-2 can enter free of charge
• Children aged 0-12 must be accompanied by a paying adult
• Children aged 13+ will be charged the same rate as adults
• Please provide a valid ID for the child

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Show Schedule

• Cirque du Soleil JOYA

• Duration: 80 minutes

• The hours of the show may be updated periodically. Please refer to the specific time indicated on your voucher

• The timeslot you selected (Which is shown on your voucher) indicates the start time of the show

• Please arrive at the location 1 hour before the start time

Voucher type

• Present your mobile voucher at the box office to pick up your tickets
• Receive a digital photo voucher when purchasing your VIP or dinner experience

Address

• Joya by Cirque du Soleil
• Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico
• Please refer to the map for assistance

How to get there

• By bus: Take an ADO bus toward Playa del Carmen or Tulum, get off at Vidanta Riviera Maya, and then walk about 10 minutes to the entrance and take the internal shuttle to the theater
• By car: Drive north on Highway 307 toward Cancun, exit at Vidanta Riviera Maya (Km 48), proceed through security, and then take the internal shuttle to the JOYA theater; free parking is available on-site

• Seating chart map

Please refer to the seating chart map

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.