Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher

Pick-up information

• Present your voucher when you pick up the SIM card

• Counter A16, Area A, Arrival Hall, 5th Floor, Terminal 1, Hong Kong International Airport

• Opening hours:

• Monday-Sunday:

• 07:00-23:00

• Yellow/Red Rainstorm Warning/Alert Signal No. 1/Strong Wind Signal No. 3: Airport counters are open normally; Black Rainstorm Warning/Strong Wind Signal No. 8: Airport counter service hours may be delayed due to traffic conditions; Strong Wind Signal No. 9 or above: Airport counters Service will be suspended

Airport Self Pickup

Location: Counter A16, Arrival Hall, 5th Floor, Terminal 1, Hong Kong International Airport

Opening hours: Monday to Sunday 07:00-23:00

Activation procedure

• After arriving at your destination, the device will only activate once the SIM card is inserted and a signal is detected. Most phones will automatically identify the APN. If the device cannot recognize it, please set the APN according to the information on the SIM card.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher

Pick-up information

• Present your voucher when you pick up the SIM card

• Counter A16, Area A, Arrival Hall, 5th Floor, Terminal 1, Hong Kong International Airport

• Opening hours:

• Monday-Sunday:

• 07:00-23:00

• Yellow/Red Rainstorm Warning/Alert Signal No. 1/Strong Wind Signal No. 3: Airport counters are open normally; Black Rainstorm Warning/Strong Wind Signal No. 8: Airport counter service hours may be delayed due to traffic conditions; Strong Wind Signal No. 9 or above: Airport counters Service will be suspended

Airport Self Pickup

Location: Counter A16, Arrival Hall, 5th Floor, Terminal 1, Hong Kong International Airport

Opening hours: Monday to Sunday 07:00-23:00

Activation procedure

• After arriving at your destination, the device will only activate once the SIM card is inserted and a signal is detected. Most phones will automatically identify the APN. If the device cannot recognize it, please set the APN according to the information on the SIM card.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher

Pick-up information

• Present your voucher when you pick up the SIM card

• Counter A16, Area A, Arrival Hall, 5th Floor, Terminal 1, Hong Kong International Airport

• Opening hours:

• Monday-Sunday:

• 07:00-23:00

• Yellow/Red Rainstorm Warning/Alert Signal No. 1/Strong Wind Signal No. 3: Airport counters are open normally; Black Rainstorm Warning/Strong Wind Signal No. 8: Airport counter service hours may be delayed due to traffic conditions; Strong Wind Signal No. 9 or above: Airport counters Service will be suspended

Airport Self Pickup

Location: Counter A16, Arrival Hall, 5th Floor, Terminal 1, Hong Kong International Airport

Opening hours: Monday to Sunday 07:00-23:00

Activation procedure

• After arriving at your destination, the device will only activate once the SIM card is inserted and a signal is detected. Most phones will automatically identify the APN. If the device cannot recognize it, please set the APN according to the information on the SIM card.