The Postal Museum ticket in London

Enter with voucher

Eligibility

• Free for children aged 0-2
• Children aged 0-17 must be accompanied by a paying adult

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

• Participants who appear intoxicated may be refused entry or service. In this case, no refunds will be given

• Please refer to the venue's official website for more information about PWD accessibility

• Service animals with valid identification are allowed inside the venue

• You can take a break for snacks and refreshments at the museum’s accredited family-friendly cafe

• The Postal Museum and Mail Rail exhibitions are accessible to wheelchair users. Wheelchairs are permitted everywhere in Mail Rail except for the Mail Rail Ride

• In the event of an emergency evacuation, guests must be able to walk unaided for a minimum of 100 m on uneven surfaces with minimal lighting and up at least 70 steep steps. Visitors who do not meet these requirements will be unable to ride

• Bring your own headphones if you have selected the audio guide option

• Guide Book (Available in English) and Audio Guide (Available in English, French, Spanish, Italian, and German) available to book in checkout

• If you purchased an audio guide, download the CloudGuide app from the app store and collect your activation code from the ticket desk at The Postal Museum

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Opening hours

• The Postal Museum

Closed on: Monday

• Tuesday-Sunday: 10:00-17:00

• Opening hours and closure dates may change. Kindly check the latest information before your visit

• The Postal Museum starts closing at 16:45

• Last Mail Rail ride at 16:00

Voucher type

• Present your mobile voucher

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time

• Latecomers or no-shows can't be refunded

• Please note that your chosen timeslot is for the ride on The Postal Museum Mail Rail underground train

• There is a one-way route in operation at the museum. You can visit exhibitions after your ride

Address

• The Postal Museum
• 15-20 Phoenix Pl, London WC1X 0DA, United Kingdom
• Please refer to the map for assistance