Eligibility

• Participants must be aged 12+ to participate in this activity

Additional information

• The visit may be adjusted, and restrictions might be in place. Please follow the site guidelines at all times
• Each booking includes one activation link for use on a single device only

What to bring

• Fully charged smartphone

• Headphones

• This activity is wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher
• Please note that a voucher will be sent directly to you via email by the local operator after booking confirmation; please ensure to check your email for instructions to download ticket or audio

Clio Muse Tours application

• To enjoy the self-guided tour, download the Clio Muse Tours app
• After booking, you’ll receive an email with instructions for accessing and downloading the app
• Download the voucher and audio tour from the app before your visit (Mobile signal at the venue may be weak)
• To optimize your self-guided audio guide experience, please ensure your smartphone is fully charged, and don't forget to bring your earphones
• Kindly check your spam folder if you don't see the email

Application compatibility and requirements

• A storage space of 100–150 MB is required to download the app on your phone
• Android: Version 5.0 and later are required
• iOS: Version 15.0 and later are required
• These devices are not compatible with the app: Windows devices, iPhone 6/6 Plus or older, iPod Touch 6th generation or older, iPad 4th generation or older, iPad Air 1st generation, iPad Mini 3rd generation or older