Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Additional information

Other Reminders

• Bottled water, umbrellas, tissues, and airsickness bags are provided.
• Customer service will contact visitors at 21:30 the day before the event to confirm details.
• If wheelchair assistance is needed, please indicate it on the payment page.
• Children under four years old are required to use a child safety seat. Please indicate the number of child safety seats needed (at your own expense) on the payment page.
• Bloom conditions are subject to natural factors beyond human control and depend on the actual conditions at the site.

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

Vehicle & luggage info

• Vehicle option: Group of 8 - Van