Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher and your passport

• How to activate your eSIM

• Register your eSIM

• Passport verification

• Install your eSIM

Activation procedure

• Step 1: Register your eSIM at starhub.com/registerSIM via mobile web and scan or manually key in the SIM Card Serial Number in the voucher. Please note registration can only be done via mobile
• Step 2: Scan your passport of ID verification and perform facial verification
• Step 3: Install your eSIM by scanning the QR code in the voucher. Ensure your device has stable internet connection
• Step 4: Your eSIM will activate when you arrive in Singapore and connect to StarHub mobile network
• The validity period begins as soon as the data eSIM connects to StarHub network.
• Important Notice: For iPhones on iOS 18.5, registration is disabled. Please update to iOS 18.6 or later to complete registration.
• The data eSIM is valid for the number of days selected, calculated in 24-hour blocks. For example, if you choose a 30-day plan and activate it at 3:00 PM on 1 January 2026, the service will remain valid until 2:59 PM on 31 January 2026.
• All visitors aged 18 and above who are traveling to Singapore and have an eSIM-compatible device can sign up for an data eSIM.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Voucher type

• Present your mobile voucher and your passport

• How to activate your eSIM

• Register your eSIM

• Passport verification

• Install your eSIM

Activation procedure

• Step 1: Register your eSIM at starhub.com/registerSIM via mobile web and scan or manually key in the SIM Card Serial Number in the voucher. Please note registration can only be done via mobile
• Step 2: Scan your passport of ID verification and perform facial verification
• Step 3: Install your eSIM by scanning the QR code in the voucher. Ensure your device has stable internet connection
• Step 4: Your eSIM will activate when you arrive in Singapore and connect to StarHub mobile network
• The validity period begins as soon as the data eSIM connects to StarHub network.
• Important Notice: For iPhones on iOS 18.5, registration is disabled. Please update to iOS 18.6 or later to complete registration.
• The data eSIM is valid for the number of days selected, calculated in 24-hour blocks. For example, if you choose a 30-day plan and activate it at 3:00 PM on 1 January 2026, the service will remain valid until 2:59 PM on 31 January 2026.
• All visitors aged 18 and above who are traveling to Singapore and have an eSIM-compatible device can sign up for an data eSIM.