You'll get a full refund if you cancel at least 72 hour(s) before the activity date (destination local time)
In case of unforeseen events or extreme weather, the operator reserves the right to cancel the booking. If this happens, you have the option to reschedule or request a full refund
Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
Full refunds will only be issued for unsuccessful or rejected bookings
Lost, stolen or damaged tickets can't be refunded
Be aware that the approval of reschedules, amendments or refunds are subject to availability
Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
Refunds can't be issued for any participants who are late by 10 minutes or more
For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
To reschedule or request a full refund, please contact the supplier/operator: 01089869572
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Charter - Non-API
