There is no luggage storage facility at the venue

Visitors are not allowed to feed the animals without permission from the staff

Only infants are allowed to consume food inside the venue

Re-entry is not allowed after you leave the venue

Outside food and drinks are not allowed inside the venue

Pets are not allowed inside the venue, with the exception of service animals with valid identification

Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member

Photography is allowed, but taking videos and photos for commercial purposes, as well as the live broadcasting of the show is strictly prohibited

The voucher is valid only on the specified date (and time if applicable)

Use your voucher at the selected date and time

Present your printed voucher

Present your voucher and exchange it for a physical ticket at the ticket office

Due to COVID-19, customers who book tickets on Klook must select your preferred visit time and date on the official registration link. Please bring the Klook voucher and the registration email (with the visit time) with you when you visit the attraction at your selected time. Children under 3 years old also need a reservation, even if they are free of charge.