[Departure] Meet-up time is 08:10, meet-up point is Sapporo Station North Exit Group Bus Stop [Departure] Meet-up time is 08:00, meet-up point is Sapporo Subway Odori Station Exit 31 [Attraction/Experience] 40 min(s) Free entry For winter Noboribetsu Hell Valley [Attraction/Experience] 30 min(s) Admission Not Included Animal feeding Showa Shinzan Bear Ranch [Dining] Lunch, Japanese, 1 hr(s), Bear Ranch free lunch: Lunch expenses are at your own expense [Attraction/Experience] 10 min(s) Free entry For winter Hokkaido Lake Hill Farm [Attraction/Experience] 1 hr(s) 10 min(s) Admission Not Included For winter Lake Toya snowmobile experience, Lake Toya SAISHO Observatory [Return] 18:00 Sapporo Station North Exit Group Bus Stop

Additional information

Other Reminders

• Pre-departure notice: One day before departure, we will send confirmation information via email, including the license plate number, tour guide contact information, and meeting-related information. Please be sure to pay attention to the email address you provided and check it in a timely manner.
• Assembly and Punctuality: Please make sure to arrive at the meeting point in advance. Late arrivals cannot be accommodated and no refunds will be issued. Please bear the consequences yourself.
• Itinerary Adjustment: The itinerary time and sequence may be adjusted due to weather, road conditions, or scenic spot conditions. Thank you for your understanding.
• Force majeure: In the event of severe weather, natural disasters, or temporary closures of attractions, the itinerary may be changed or cancelled.

Attraction information

• Noboribetsu Jigokudani (Hell Valley): Winter snow accumulation and icy roads. Please watch your step to prevent slips, and tour according to the weather and on-site conditions of the day.
• Showa Shinzan Bear Ranch: Brown bears are wild animals. Please follow the on-site regulations, do not approach or touch the animals, and follow the staff's instructions for the feeding experience.
• Lake Hill Farm: Some facilities and products at the ranch may be adjusted due to seasons, weather, or business conditions. The actual arrangements on-site shall prevail.
• Lake Toya Snowmobile: The snowmobile activity may be canceled due to weather, snow conditions, or on-site circumstances. In the event of cancellation, it will be changed to sightseeing at the Lake Toya Silo Observatory; experience fees are at your own expense, and cash payment only.
• Lake Toya Sero Observatory: In the event of severe weather, snow accumulation, road conditions, or other circumstances, the scenery and tour arrangements may be subject to adjustment.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.

Accessibility

• Important: Infants and children must be included in the passenger headcount
• Child seats are not available

Vehicle & luggage info

• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher