Additional information

• Luggage storage services are not provided

• This activity is not wheelchair-accessible

Eligibility

• Free for children aged 0-4
• Children aged 0-10 must be accompanied by a paying adult
• Children aged 11+ will be charged the same rate as adults

How to redeem

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Meet-up information

• Make sure to arrive on time
• Arrive at the meet-up location 10 minutes before the scheduled activity time

Additional information

• Luggage storage services are not provided

• This activity is not wheelchair-accessible

Eligibility

• Free for children aged 0-4
• Children aged 0-10 must be accompanied by a paying adult
• Children aged 11+ will be charged the same rate as adults

How to redeem

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Meet-up information

• Make sure to arrive on time
• Arrive at the meet-up location 10 minutes before the scheduled activity time

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-2
• Children aged 7+ will be charged the same rate as adults

Additional information

• This activity is not wheelchair-accessible
• This activity is stroller-friendly

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded
• Look for the guide with an IBE TOURS sign. Meet your local operator right between the two Opera Metro Station exits

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-2
• Children aged 7+ will be charged the same rate as adults

Additional information

• This activity is not wheelchair-accessible
• This activity is stroller-friendly

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded
• Look for the guide with an IBE TOURS sign. Meet your local operator right between the two Opera Metro Station exits

Eligibility

• Free for children 0–4, but must be accompanied by a paying adult

• Children aged 17+ will be charged the same rate as adults

• Youth aged 5-16, seniors aged 65+, and students aged 16-25 with a valid ID are eligible for the reduced tickets

• Free for citizens of the EU and Ibero-America from 16:00–18:00 (October–March) and 18:00–20:00 (April–September)

• Free for disabled visitors with 1 escort or caregiver and jobseekers

• Individuals who are entering with a reduced ticket or free ticket are required to present valid proof of eligibility

Additional information

• All visitors must pass through a security check before entering the palace

• Manual wheelchairs are available for rent on-site

• This activity is wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

• Please arrive at the venue 15 minutes before your chosen timeslot

• Latecomers or no-shows cannot be refunded

• Present your mobile voucher at the entrance for individual visitors, on Calle Bailén

• Please note that you will be required to present the PDF ticket received via email

Address

• Royal Palace of Madrid
• C. de Bailen, s/n, Centro, 28071 Madrid, Spain
• Please refer to the map for assistance

Eligibility

• Free for children aged 0-4
• Children aged 17+ will be charged the same rate as adults

Additional information

• All visitors must pass through a security check prior to entering Madrid Palace
• Photographs without flash are allowed for personal use, except where prohibited. Tripods, selfie sticks, and similar items are not allowed. Please respect the privacy of visitors and staff
• Please note that rental and digital audio guides are sold separately from entry tickets

Rental audio guide

• Visit the ticket office to receive your audio guide device for use during your visit
• After passing access control, pick up your device at the GVAM service counter
• Audio guide rental is valid only for the selected visit date

Digital audio guide

• Download the app via these links (Depending on your device) and enter the provided code to get started

• For Android users, see here

• For iOS users, see here

• Enter your ticket number from the confirmation email to activate the app

• Remember to bring your own headphones and ensure your phone has enough battery for the visit

• The app is accessible only on the selected visit day

• This activity is wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to get there

• By bus: Take Bus 3, 25, 39, or 148 to the nearest stop, and walk for 5 minutes
• By train: Take Line 5 or Line 2 to Opera Station, then walk for 5 minutes
• Nearby landmarks: On the esplanade of Almudena

How to redeem

• Present your mobile voucher

• Please arrive at the venue 15 minutes before your chosen timeslot

• Latecomers or no-shows cannot be refunded

• Present your mobile voucher at the entrance for individual visitors, on Calle Bailén

• Please note that you will be required to present the PDF ticket received via email

Eligibility

• Important: Infants and children must be included in the passenger headcount

• Free for children aged 0-2

• Children aged 7+ will be charged the same rate as adults

• Group size: 1-30 participant(s)

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

Address

• Royal Palace of Madrid

Eligibility

• Participants must be aged 2+ to participate in this activity

• Participants aged 2 - 16 are considered children, based on their official ID

• Participants aged over 65 are considered seniors, based on their official ID

• Group size: 1-30 participant(s)

Additional information

• There is no luggage storage facility at the venue

• Please note that security checks may cause delays, even with priority access

• Photography is strictly prohibited inside the attraction

• Taking videos and photos of the show is strictly prohibited. Any person caught illegally photographing or recording the event will be dealt with by the venue's security

• Please refer to the venue's official website for more information about PWD accessibility

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

Address

• Madrid Souvenirs
• C. de Carlos III, 1, Centro, 28013 Madrid, Spain
• How to get there: Take Line 2 Opera and walk about 3 minutes
• Please refer to the map for assistance