Mainly targeting customers with body fatigue and the goal of reducing swelling
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
The voucher is valid for Monday / Tuesday / Wednesday / Thursday / Friday
Customise a massage oil for you and your loved one and use it immediately for the massage (Massage Oil can Takeaway)
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Targeted customers : seeking skin improvement and emotional relaxation
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Tailored to the customer's physical and mental condition (10 minutes consultation required)
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Mainly targets customers with shoulder, neck, and knee pain
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Mainly targeting customers with body fatigue and the goal of reducing swelling
Не включено
Other personal expenses
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Eligibility
This activity is only available for female and male participants (except pregnant)
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
The voucher is valid for Monday / Tuesday / Wednesday / Thursday / Friday
Customise a massage oil for you and your loved one and use it immediately for the massage (Massage Oil can Takeaway)
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Targeted customers : seeking skin improvement and emotional relaxation
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Tailored to the customer's physical and mental condition (10 minutes consultation required)
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Mainly targets customers with shoulder, neck, and knee pain
Не включено
Other personal expenses
Eligibility
This activity is only available for female and male participants (except pregnant)
Additional information
After the consumer makes payment, the customer is deemed to have agreed and accepted the following terms
Consumers are not allowed to transfer, resell or transfer the use rights after purchasing the service
Consumers can apply for a refund within 7 days of purchase, but must present valid proof of purchase, such as a receipt or invoice. Refund applications should be made within 7 days from the date of purchase, and will not be accepted after the deadline
If the consumer requests a refund for his or her own reasons, such as a change of mind or personal reasons, the store can deduct a certain handling fee or a percentage of the refund amount. This store has the right to decide the handling fee or percentage of the amount to be deducted, and inform consumers before refunding
Our store has already provided services, and consumers are not allowed to request a full refund. Our store will make a refund after deducting the service fees that have been provided. If the consumer has used part of the massage package, the store can deduct the amount of the partially used massage package. The store will make deductions based on the actual service content and time provided, and based on the principle of fairness and reasonableness. The store will explain the deducted fees to consumers in detail
The store has provided services, but cannot continue to provide services due to consumer reasons, such as consumers leaving early or failing to arrive on time, the store will not issue any refunds
If the customer fails to fulfil the reservation due to his own reasons, he should notify us at least 24 hours before the reservation time, otherwise the advance payment will not be refunded
If consumers discover product defects or quality problems while enjoying the service, they can request a refund or replacement, but the store has the right to conduct inspections to confirm whether the problem is caused by the store.shop caused. If the problem is confirmed to be caused by the consumer, the store has the right to refuse refund or exchange requests
If consumers have a dispute, our store has the right to refuse unreasonable or illegal returns or exchanges. The store will try its best to solve consumers' problems. If both parties cannot reach a consensus, consumers can complain to the Consumer Council. Our store also has the right to seek legal relief. Our store will abide by the relevant laws and regulations on consumer protection in Hong Kong to protect the rights and interests of consumers
Confirmation
You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Reservation required
You need to make a reservation in advance to enjoy the treatment at your preferred date and time
Reservation method:
Due to limited capacity and no time slot reservation guarantees for third parties, it is strongly recommended to make your own reservation directly at Pelax Home to easily confirm and secure your preferred time slot
Reservations are required. Please call/Whatsapp Pelax Home (+852-5238-0212) at lease 5 hours in advance to make the reservation
For booking rescheduling, a 24-hour notice is required. Otherwise the full cost of the scheduled treatment will be deducted
If you are late for less than 30 minutes, the treatment time will be reduced accordingly and the full cost of the scheduled treatment will be deducted
If you do not show up for the treatment or is late for 30 minutes or more, the treatment will deem to be cancelled and the full cost of the scheduled treatment will be deducted
Usage validity
The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:00 on the last day
Public Transfer - Non-API
Activities & Experiences
Spa & Beauty
Activities & Experiences
