Onsen Hot Pools and Spa Experience in Queenstown

Eligibility

• Children aged 5-11 must be accompanied by a paying adult
• For their safety, infants aged 0-4 are not allowed to enter the Hot Pool or the pool rooms
• No Children permitted in the pools after 5:00pm

Booking limitations

• Each pool room can accommodate up to 4 adults

Additional information

• People with underlying medical or health conditions are advised to consult their physician before booking
• Recommended Duration is 1.5 hour
• Guests may purchase drinks, snacks, and platters upon arrival, paying directly at check-in

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• The activity is not recommended: pregnant women
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited

What to bring

• Swimwear
• Towel

Accessibility

• This activity is not stroller and wheelchair-accessible

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Opening hours

• Daytime schedule:

  09:00-12:00

  13:00-16:00

• Complete closure : May 26th- 29th and June 10th- 12th

• ANZAC Day (25th April) Opening from 3 pm

Reservation procedure

• Please select your preferred timeslot at the checkout page. It will be indicated on your voucher

Voucher type

• Present your printed voucher

Meet-up information

• Please be at the spa at the first hour of your timeslot. You are free to use the spa's facilities for 1 hour

Address

• 160 Arthurs Point Rd., Arthurs Point, Queenstown, New Zealand
• Please refer to the map for assistance

Eligibility

• Participants must be aged 18+ to participate in this activity

Booking limitations

• The Tri-Bathing Experience is designed for 1–2 guests, offering an intimate and tranquil wellness journey to enjoy solo or to share with a companion
• The Tri-Bathing Experience is designed for adults aged 18 years and over
• Guests with cardiovascular conditions, high or low blood pressure, or other medical concerns should consult their healthcare provider before booking
• Booking includes changing time. Separate changing facilities are available should you need additional time to get ready post-soak

Additional information

• People with underlying medical or health conditions are advised to consult their physician before booking
• Recommended Duration is 1.5 hour
• Guests may purchase drinks, snacks, and platters upon arrival, paying directly at check-in

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• The activity is not recommended: pregnant women
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited

What to bring

• Swimwear
• Towel

Accessibility

• This activity is not stroller and wheelchair-accessible

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Opening hours

• 24TH December – 9am – 4pm, Closed – 25th December , 26th December – 4pm – 11pm, NYE – 31ST December – 9am – 4pm, 1st January – 4pm – 11pm

• ANZAC Day - 4pm-11pm

• Days of operation: Monday - Sunday

• Monday-Sunday: 09:00-23:00

Reservation procedure

• Please select your preferred timeslot at the checkout page. It will be indicated on your voucher

Voucher type

• Present your mobile voucher

Meet-up information

• Please be at the spa at the first hour of your timeslot. You are free to use the spa's facilities for 1 hour

Address

• 160 Arthurs Point Rd., Arthurs Point, Queenstown, New Zealand
• Please refer to the map for assistance

Eligibility

• Participants must be aged 16+ to participate in this activity

Booking limitations

• Please note if pregnant the package is only suitable for second and third trimesters of pregnancy

Additional information

Prohibitions & Limitations

• The activity is not recommended: other serious medical conditions

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Meet-up information

• Arrive at the meet-up location 30 minutes before the scheduled activity time

Address

• 160 Arthurs Point Rd., Arthurs Point, Queenstown, New Zealand
• Please refer to the map for assistance