Eligibility

• Children aged 0-2 can enter free of charge

Booking limitations

• Children wearing diapers are not allowed to enter/participate in this activity
• People related to violent groups are not allowed to enter/participate in this activity

Additional information

• People with tattoos are not allowed to enter/participate in this activity
• People with an infectious disease, hyperthyroidism, and/or tuberculosis will not be allowed entrance to the facility
• Hot springs may cause health risks for expecting mothers, people with bleeding disorders, hypertension, heart problems or those wearing a pacemaker
• This ticket cannot be used with other coupons, discounts, etc.
• After purchasing the onsen package, please head to the location and wait in line
• Once you activate a pass, it can only be used by that individual. Passes cannot be re-sold or used by more than one person
• The ticket cannot be guaranteed to be used on a specific date.
• Re-entry is not allowed after you leave the venue
• Please note that the URL certificate must be presented on a mobile phone with internet access

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• The activity is unable to accommodate for allergies, gluten intolerance, vegetarian diets, or other dietary needs

Accessibility

• This activity is not wheelchair-accessible

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Opening hours

• Only Yu Hot Spring

• Monday-Friday:

  10:00-21:30

• Last admission: 20:30

• Participants can enjoy the buffet lunch for 70 minutes

• Buffet Lunch (Weekdays)

• Monday-Friday:

  11:30-14:00

Voucher type

• Present your voucher from the Klook app

Address

• Only Yu Hot Spring Resort

• 1520-1 Hiromachi, Minamiashigara, Kanagawa 250-0121, Japan

  〒250-0121 神奈川県南足柄市広町1520-1

• Please refer to the map for assistance