Luggage storage services are not provided

This activity is not wheelchair-accessible

Luggage storage services are not provided

This activity is not wheelchair-accessible

Free for children 0–4, but must be accompanied by a paying adult

Children aged 17+ will be charged the same rate as adults

Youth aged 5-16, seniors aged 65+, and students aged 16-25 with a valid ID are eligible for the reduced tickets

Free for citizens of the EU and Ibero-America from 16:00–18:00 (October–March) and 18:00–20:00 (April–September)

Free for disabled visitors with 1 escort or caregiver and jobseekers

Individuals who are entering with a reduced ticket or free ticket are required to present valid proof of eligibility

All visitors must pass through a security check before entering the palace

Manual wheelchairs are available for rent on-site

This activity is wheelchair-accessible

Present your mobile voucher

Please arrive at the venue 15 minutes before your chosen timeslot

Latecomers or no-shows cannot be refunded

Present your mobile voucher at the entrance for individual visitors, on Calle Bailén

Please note that you will be required to present the PDF ticket received via email

Important: Infants and children must be included in the passenger headcount

Free for children aged 0-2

Children aged 7+ will be charged the same rate as adults

Group size: 1-30 participant(s)

Arrive at the meet-up location 10 minutes before the scheduled activity time

Latecomers or no-shows can't be refunded

Outside of Opera Metro Station

Address: Plaza de Isabel II

How to get there: Take Line 2 or 5 to Opera Station, and take the stairs to exit to Plaza de Isabel II

Please refer to the map for assistance

Meet your local operator right between the two Opera Metro Station exits

Important: Infants and children must be included in the passenger headcount

Free for children aged 0-2

Children aged 7+ will be charged the same rate as adults

Group size: 1-30 participant(s)

Arrive at the meet-up location 10 minutes before the scheduled activity time

Latecomers or no-shows can't be refunded

Outside of Opera Metro Station

Address: Plaza de Isabel II

How to get there: Take Line 2 or 5 to Opera Station, and take the stairs to exit to Plaza de Isabel II

Please refer to the map for assistance

Meet your local operator right between the two Opera Metro Station exits

Participants must be aged 2+ to participate in this activity

Participants aged 2 - 16 are considered children, based on their official ID

Participants aged over 65 are considered seniors, based on their official ID

Group size: 1-30 participant(s)

There is no luggage storage facility at the venue

Please note that security checks may cause delays, even with priority access

Photography is strictly prohibited inside the attraction

Taking videos and photos of the show is strictly prohibited. Any person caught illegally photographing or recording the event will be dealt with by the venue's security

Please refer to the venue's official website for more information about PWD accessibility

Free for children 0–4, but must be accompanied by a paying adult

Children aged 17+ will be charged the same rate as adults

Seniors aged 65+, and students aged 16-25 with a valid ID are eligible for the reduced tickets

Free for disabled visitors with 1 escort or caregiver and jobseekers

Individuals who are entering with a reduced ticket or free ticket are required to present valid proof of eligibility

IMPORTANT: access is only granted with the official PDF ticket received in a second email, separate from the QR code shown in the booking confirmation

Please note that ticket issuance may take up to 30 minutes from the time selected at purchase

Please review the instructions for using the audio guide app that will be sent to you by email before your visit

Bring your own headphones and ensure your smartphone has sufficient battery to enjoy the experience

All visitors must pass through a security check before entering the palace

Manual wheelchairs are available for rent on-site

Please bring a valid ID card or passport.

Audio commentary is available in English / Spanish / German / French / Italian

This activity is wheelchair-accessible

Please note that the Klook voucher cannot be used for admission. You will receive the official e-voucher directly from the operator in a separate email

Please arrive at the venue 15 minutes before your chosen timeslot

Latecomers or no-shows cannot be refunded

Present your mobile voucher at the entrance for individual visitors, on Calle Bailén

IMPORTANT: access is only granted with the official PDF ticket received in a second email, separate from the QR code shown in the booking confirmation