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Cancellation Policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the booking. If this happens, you have the option to reschedule
• Partial refund will be issued in case of unforeseen events or extreme weather caused the following condition: Cruise, ferry or flight is cancelled
• Partial refund rules: If you do not visit due to a natural disaster or accident, it is necessary to check.
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 30 minutes or more
• The activity will be cancelled if there is not a minimum of 0 participants. If this happens, you'll get a rescheduled time
• To find out more about the cancellation policy, contact Klook customer support
• To reschedule, please contact the supplier/operator: It's good if you give me an Instagram DM.