Luggage Delivery Service between Tokyo Hotels and Airport/Tokyo Hotels and Tokyo Hotels

What's included

• Luggage delivery service from hotels within Tokyo's 23 wards or Urayasu City to Haneda Airport Terminal 3
• Luggage delivery is only available to designated hotels. Delivery is not available to all hotels within Tokyo’s 23 wards and Urayasu City
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Other personal expenses

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Pick-up information

• Kindly indicate your email address, chat ID, drop off and pick up time, and select the name of your accommodation where the delivery driver can drop off your luggage at the checkout page

• The pick up or drop off hotel must be within Tokyo's 23 wards or Urayasu City (No delivery to other city in Japan).

• Accommodations without front desk staff, such as private residences and B&Bs, or accommodations without storage services are not accepted.

• JALABC Counter at Tokyo Haneda International Airport (HND) Terminal 3

• Address: 3F Departure Lobby, Terminal 3, Tokyo International Airport

• Pick up time: 24 hours

• Please present the Transaction number from the Airporter email when collecting your luggage at the counter

• *JALABC Counter is Currently suspended 24-hour operations. Please check here for the latest operating hours of Haneda Airport Terminal 3.

What's included

• Luggage delivery service between two hotels within Tokyo's 23 wards or Urayasu City
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Other personal expenses

• Luggage delivery service from other hotel

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

What's included

• Luggage delivery service from hotels within Tokyo's 23 wards or Urayasu City to Haneda Airport
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Pick-up information

• Kindly indicate your email address, chat ID, drop off and pick up time, and select the name of your accommodation where the delivery driver can drop off your luggage at the checkout page

• The pick up or drop off hotel must be within Tokyo's 23 wards or Urayasu City (No delivery to other city in Japan).

• Accommodations without front desk staff, such as private residences and B&Bs, or accommodations without storage services are not accepted.

• JALABC Counter at Tokyo Haneda International Airport (HND) Terminal 1

• Address: 1F Arrival Lobby, Terminal 1, Tokyo International Airport

• Pick up time: 8:30-20:00

• YAMATO Counter at Tokyo Haneda International Airport (HND) Terminal 2

• Address: 1F Arrival Lobby, Terminal 2, Tokyo International Airport

• Pick up time: 16:00-20:30

• *For those who wish to pick up between 21:00 and 15:30 the next day, please use Terminal 3.

• JALABC Counter at Tokyo Haneda International Airport (HND) Terminal 3

• Address: 3F Departure Lobby, Terminal 3, Tokyo International Airport

• Pick up time: 24 hours

• *JALABC Counter is Currently suspended 24-hour operations. Please check here for the latest operating hours of Haneda Airport Terminal 3.

• Please present the Transaction number from the Airporter email when collecting your luggage at the counter

What's included

• Luggage delivery service from hotels within Tokyo's 23 wards or Urayasu City to Tokyo Station
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Other personal expenses

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Pick-up information

• Please drop off your luggage at hotel front by 9:00am. You can pick up your luggage at the Tokyo Station after 4:00pm on the same day.

• Kindly indicate your email address, chat ID, drop off and pick up time, and select the name of your accommodation where the delivery driver can drop off your luggage at the checkout page

• The pick up or drop off hotel must be within Tokyo's 23 wards or Urayasu City (No delivery to other city in Japan).

• Accommodations without front desk staff, such as private residences and B&Bs, or accommodations without storage services are not accepted.

• Pick up Counter: Sagawa Express Tokyo Service Center

• Address: Tokyo Station Ichibangai 1F, 1-9-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan

• Business hours: 7:00 AM to 9:00 PM

• Business hours may change, or temporary closures may occur. For details, please contact the store.

• Please present the Transaction number from the Airporter email when collecting your luggage at the counter

What's included

• Luggage delivery service from Tokyo Station to hotels within Tokyo's 23 wards or Urayasu City
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Other personal expenses

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Pick-up information

• Please drop off your luggage to Sagawa Express Tokyo Service Center (Tokyo Station) by 13:00pm. You can pick up your luggage at the hotel after 7:00pm on the same day.
• Kindly indicate your email address, chat ID, drop off and pick up time, and select the name of your accommodation where the delivery driver can drop off your luggage at the checkout page
• The pick up or drop off hotel must be within Tokyo's 23 wards or Urayasu City (No delivery to other city in Japan).
• Accommodations without front desk staff, such as private residences and B&Bs, or accommodations without storage services are not accepted.
• Please present the Transaction number from the Airporter email when collecting your luggage at the counter

Opening hours

• Sagawa Express Tokyo Service Center (Tokyo Station)

• Monday-Sunday: 07:00-21:00

• Address: Tokyo Station Ichibangai 1F, 1-9-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan

• Business hours may change, or temporary closures may occur. For details, please contact the store.

What's included

• Luggage delivery service between two hotels within Tokyo's 23 wards or Urayasu City
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Other personal expenses

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

What's included

• Luggage delivery service from hotels within Tokyo's 23 wards or Urayasu City to Narita Airport.
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Not included

• Luggage delivery service from other hotels

What's included

• Luggage delivery service from hotels within Tokyo's 23 wards or Urayasu City to Narita Airport.
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

What's included

• Luggage delivery service from Haneda airport to hotels within Tokyo's 23 wards or Urayasu City
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

What's included

• Luggage delivery service from Narita Airport to hotels within Tokyo's 23 wards or Urayasu City
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

What's included

• Luggage delivery service from Narita Airport to hotels within Tokyo's 23 wards or Urayasu City
• Luggage insurance (up to JPY100,000 per piece)
• Tax

Not included

• Luggage delivery service from other hotels

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• If the booking is cancelled within 24 hour(s) before the activity starts (local time), 100% of the price is charged as a cancellation fee.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher