Eligibility

• Children are not permitted to participate in the experience on their own for safety reasons; a paying adult must join the experience together with them. However, for children under elementary school age who require assistance, one accompanying adult per child is allowed to attend (seat only). For safety and hygiene reasons, other accompanying persons are not permitted to enter the room for observation only

Additional information

• No items are required. You can participate without bringing anything
• All reception and instructions for the experience are provided in Japanese only. An English text will be provided, and guidance will be given using translation apps and gestures. Please note this in advance
• The experience is conducted in groups of 2 to 3 participants working together

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 16:00, 1 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking at 16:00, 1 day(s) before participation time or later, a 100% cancellation fee will be charged
• If you cancel the booking after participation time, 100% cancellation fee will be charged

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher