Kumamoto Castle & Mt. Aso (Including Volcano Shuttle Bus) & Kusasenri & Aso Shrine & Kurokawa Onsen Day Trip (From Fukuoka/Kumamoto)

• Departure: Meet the operator at 08:00. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. [The tour guide will be holding a "GOGODAY" flag] You will receive an email between 20:00-21:00 the day before your tour, informing you of the tour guide and vehicle information for the following day. Please check your junk mail folder! During peak season, the notification time may be delayed. We appreciate your understanding. If you receive multiple emails, please refer to the latest one..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• Departure: Meet the operator at 10:00. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. This is the parking lot for the first attraction. You can arrive between 10:00-11:30..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• [Attraction/experience] 10:00, 1 hour(s) 50 min(s), Self-guided, Kumamoto Castle, Kumamon's Office, Kumamon Square (Japanese name: くまモンスクエア. You will need to make your own way there. If walking round trip, it will take 30 minutes, so please manage your time accordingly.).Some attractions might need to skipped because of capacity or weather conditions
• [Attraction/experience] 13:10, 1 hour(s) 45 min(s), Self-guided, Kusasenri Plains, Mount Aso, 阿苏中岳火山口, Aso Volcano Museum, * Access to the crater depends on real-time information on the official website. If access is not possible, the itinerary will be adjusted according to on-site conditions.

• Warning: Toxic volcanic fumes circulate around the crater, which may pose a threat to people with asthma, bronchiectasis, or heart disease. Therefore, access is strictly prohibited. Please be sure to confirm this when registering..Some attractions might need to skipped because of capacity or weather conditions

• [Attraction/experience] 15:30, 15 min(s), Self-guided, Aso Roadside Station, We offer a variety of Aso specialty products only available here, including seasonal vegetables, fruits, meats, dairy products, desserts, and handmade bento boxes.
• [Return] 17:45 - 18:15, at Lawson - Hotel Oriental Fukuoka, * Please note that the return trip does not pass through Kumamoto.

• The return time period is the estimated arrival time.
• Due to the long journey, the actual arrival time is greatly affected by traffic and weather. Please do not book any activities after the day's itinerary, as the operator is not responsible for losses caused by delays.

• Day {num}

Eligibility

• Children aged 3+ will be charged the same rate as adults
• Children aged 0-2 can join this activity free of charge provided they will not occupy separate seats
• Important: Infants and children must be included in the passenger headcount

Additional information

• Please note that this activity does not return to Kumamoto.
• [Attention guests boarding at Kumamoto Castle] This tour bus will depart from Fukuoka in the morning and meet guests boarding in Kumamoto en route. In the event of unexpected traffic congestion or other force majeure events, the bus may be delayed. We appreciate your patience. Kumamoto Castle and surrounding attractions are for independent exploration; a tour guide will not accompany you. Please be sure to return to the meeting point and rejoin the group before the bus departs from Kumamoto Castle.
• [Regarding Front Row Seats] Front row refers to the first three rows of seats. Please note that seating is subject to the tour guide's arrangements on the day of the tour.
• In accordance with Japanese law, vehicle usage is limited to 10 hours. Therefore, the tour guide may adjust the itinerary based on the actual conditions of the day. We appreciate your understanding.
• We will send an email to guests between 20:00-21:00 the day before the trip, informing them of the guide and vehicle information for the following day. Please check your inbox promptly. The email may be mistakenly filtered into the spam folder. During peak season, the email sending time may be delayed. We apologize for any inconvenience. In special circumstances, if you receive multiple emails, please refer to the latest email.
• Please note: As this is a group tour, there may be guests who speak other languages traveling with you. We appreciate your understanding.
• During peak season or other special circumstances, the departure time may be earlier or slightly delayed. Please refer to the email notification you receive the day before your trip for the exact departure time, and be sure to prepare accordingly.
• As this is a shared tour, please arrive at the designated meeting point or attraction on time. No refunds will be issued for late arrivals. You will be responsible for any unexpected costs and liabilities resulting from your lateness. Thank you for your understanding.
• In the event of inclement weather or other unforeseen circumstances, the park may adjust the operating hours of attractions or show times, or even cancel the operation and performance of some attractions and shows without prior notice. We appreciate your understanding.
• This product is subject to adjustments based on factors such as weather. To ensure your safety, staff members reserve the right to ask guests to discontinue outdoor activities and will communicate with you to make alternative arrangements, depending on the actual conditions of the day.
• The transportation, tour duration, and stopover times during the itinerary are subject to actual conditions on the day. In the event of special circumstances (such as traffic jams or weather conditions), the tour guide may, with the consent of the guests and without reducing the number of attractions in the itinerary, reasonably adjust the order of the tour based on the actual situation.
• Each guest is allowed one complimentary piece of luggage. Please indicate this in the "Special Requests" section when placing your order. Failure to notify us at least one day in advance may result in overcrowding and compromise the safety of the ride. In such cases, the tour guide reserves the right to refuse boarding, and no refund will be issued. Thank you for your understanding.
• We will arrange different vehicle types based on the actual number of travelers. Specific vehicle types cannot be guaranteed. Thank you for your understanding.
• During the tour, early departure or leaving the group mid-tour is not permitted. If you choose to leave the group mid-tour, the uncompleted portion will be regarded as a voluntary abandonment, and no refund will be provided. You will be solely responsible for any accidents that may occur after leaving the group. Thank you for your understanding.
• Due to the length of the journey, the actual arrival time may be affected by factors such as traffic and weather. The above times are estimates only. Please avoid scheduling other activities after the tour on the same day. Our company will not be liable for any losses caused by delays. Thank you for your understanding.
• For participants aged 70 or above or pregnant women, a liability waiver must be signed to ensure safety and complete the relevant insurance process. Please indicate this in the "Special Requests" section when booking. We will email you the waiver form after receiving your order. Please sign, photograph, and return the form to complete your registration.
• We will do our best to accommodate your seating requests. However, as this is a shared ride tour, seating is primarily assigned on a first-come, first-served basis. If you have any special requirements, please indicate them in the remarks section, and we will try our best to arrange a suitable seat for you. The final arrangement is subject to the tour guide's coordination on the day. We appreciate your understanding and patience. Thank you for your consideration.
• Seasonal events (such as cherry blossoms, autumn leaves, special flower seasons, illuminations, fireworks festivals, snow scenery viewing, hot spring season, and festive events) are greatly affected by climate, weather, or other force majeure factors. Specific arrangements may be adjusted, so please refer to official announcements. If no official notice of cancellation is received, we will arrange according to the original plan. Refunds will not be provided if the flower season or special event does not meet expectations. Thank you for your understanding.

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited

Accessibility

• Child seats are not available

• Departure: Meet the operator at 08:00. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. [The tour guide will be holding a "GOGODAY" flag] You will receive an email between 20:00-21:00 the day before your tour, informing you of the tour guide and vehicle information for the following day. Please check your junk mail folder! During peak season, the notification time may be delayed. We appreciate your understanding. If you receive multiple emails, please refer to the latest one..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• Departure: Meet the operator at 10:00. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. This is the parking lot for the first attraction. You can arrive between 10:00-11:30..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• [Attraction/experience] 10:00, 1 hour(s) 50 min(s), Self-guided, Kumamoto Castle, Kumamon's Office, Kumamon Square (Japanese name: くまモンスクエア. You will need to make your own way there. If walking round trip, it will take 30 minutes, so please manage your time accordingly.).Some attractions might need to skipped because of capacity or weather conditions
• [Attraction/experience] 13:10, 1 hour(s) 45 min(s), Self-guided, Kusasenri Plains, Mount Aso, 阿苏中岳火山口, Aso Volcano Museum, * Access to the crater depends on real-time information on the official website. If access is not possible, the itinerary will be adjusted according to on-site conditions.

• Warning: Toxic volcanic fumes circulate around the crater, which may pose a threat to people with asthma, bronchiectasis, or heart disease. Therefore, access is strictly prohibited. Please be sure to confirm this when registering..Some attractions might need to skipped because of capacity or weather conditions

• [Attraction/experience] 15:30, 15 min(s), Self-guided, Aso Roadside Station, We offer a variety of Aso specialty products only available here, including seasonal vegetables, fruits, meats, dairy products, desserts, and handmade bento boxes.
• [Return] 17:45 - 18:15, at Lawson - Hotel Oriental Fukuoka, * Please note that the return trip does not pass through Kumamoto.

• The return time period is the estimated arrival time.
• Due to the long journey, the actual arrival time is greatly affected by traffic and weather. Please do not book any activities after the day's itinerary, as the operator is not responsible for losses caused by delays.

• Day {num}

Eligibility

• Children aged 3+ will be charged the same rate as adults
• Children aged 0-2 can join this activity free of charge provided they will not occupy separate seats
• Important: Infants and children must be included in the passenger headcount

Additional information

• Please note that this activity does not return to Kumamoto.
• [Attention guests boarding at Kumamoto Castle] This tour bus will depart from Fukuoka in the morning and meet guests boarding in Kumamoto en route. In the event of unexpected traffic congestion or other force majeure events, the bus may be delayed. We appreciate your patience. Kumamoto Castle and surrounding attractions are for independent exploration; a tour guide will not accompany you. Please be sure to return to the meeting point and rejoin the group before the bus departs from Kumamoto Castle.
• [Regarding Front Row Seats] Front row refers to the first three rows of seats. Please note that seating is subject to the tour guide's arrangements on the day of the tour.
• In accordance with Japanese law, vehicle usage is limited to 10 hours. Therefore, the tour guide may adjust the itinerary based on the actual conditions of the day. We appreciate your understanding.
• We will send an email to guests between 20:00-21:00 the day before the trip, informing them of the guide and vehicle information for the following day. Please check your inbox promptly. The email may be mistakenly filtered into the spam folder. During peak season, the email sending time may be delayed. We apologize for any inconvenience. In special circumstances, if you receive multiple emails, please refer to the latest email.
• Please note: As this is a group tour, there may be guests who speak other languages traveling with you. We appreciate your understanding.
• During peak season or other special circumstances, the departure time may be earlier or slightly delayed. Please refer to the email notification you receive the day before your trip for the exact departure time, and be sure to prepare accordingly.
• As this is a shared tour, please arrive at the designated meeting point or attraction on time. No refunds will be issued for late arrivals. You will be responsible for any unexpected costs and liabilities resulting from your lateness. Thank you for your understanding.
• In the event of inclement weather or other unforeseen circumstances, the park may adjust the operating hours of attractions or show times, or even cancel the operation and performance of some attractions and shows without prior notice. We appreciate your understanding.
• This product is subject to adjustments based on factors such as weather. To ensure your safety, staff members reserve the right to ask guests to discontinue outdoor activities and will communicate with you to make alternative arrangements, depending on the actual conditions of the day.
• The transportation, tour duration, and stopover times during the itinerary are subject to actual conditions on the day. In the event of special circumstances (such as traffic jams or weather conditions), the tour guide may, with the consent of the guests and without reducing the number of attractions in the itinerary, reasonably adjust the order of the tour based on the actual situation.
• Each guest is allowed one complimentary piece of luggage. Please indicate this in the "Special Requests" section when placing your order. Failure to notify us at least one day in advance may result in overcrowding and compromise the safety of the ride. In such cases, the tour guide reserves the right to refuse boarding, and no refund will be issued. Thank you for your understanding.
• We will arrange different vehicle types based on the actual number of travelers. Specific vehicle types cannot be guaranteed. Thank you for your understanding.
• During the tour, early departure or leaving the group mid-tour is not permitted. If you choose to leave the group mid-tour, the uncompleted portion will be regarded as a voluntary abandonment, and no refund will be provided. You will be solely responsible for any accidents that may occur after leaving the group. Thank you for your understanding.
• Due to the length of the journey, the actual arrival time may be affected by factors such as traffic and weather. The above times are estimates only. Please avoid scheduling other activities after the tour on the same day. Our company will not be liable for any losses caused by delays. Thank you for your understanding.
• For participants aged 70 or above or pregnant women, a liability waiver must be signed to ensure safety and complete the relevant insurance process. Please indicate this in the "Special Requests" section when booking. We will email you the waiver form after receiving your order. Please sign, photograph, and return the form to complete your registration.
• We will do our best to accommodate your seating requests. However, as this is a shared ride tour, seating is primarily assigned on a first-come, first-served basis. If you have any special requirements, please indicate them in the remarks section, and we will try our best to arrange a suitable seat for you. The final arrangement is subject to the tour guide's coordination on the day. We appreciate your understanding and patience. Thank you for your consideration.
• Seasonal events (such as cherry blossoms, autumn leaves, special flower seasons, illuminations, fireworks festivals, snow scenery viewing, hot spring season, and festive events) are greatly affected by climate, weather, or other force majeure factors. Specific arrangements may be adjusted, so please refer to official announcements. If no official notice of cancellation is received, we will arrange according to the original plan. Refunds will not be provided if the flower season or special event does not meet expectations. Thank you for your understanding.

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited

Accessibility

• Child seats are not available