• If you cancel the booking before voucher redemption, a 0% cancellation fee will be charged

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Seat Reservation Process

• Reservations can be made at the ticket office through rail staff

• Alternatively, reserve your seat with the green ticket machine using this step-by-step guide

Usage validity

• The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:59 on the last day

• If you cancel the booking before voucher redemption, a 0% cancellation fee will be charged

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:59 on the last day

Voucher type

• You will receive two PDF files (three e-vouchers in total) in the mailbox after booking. Please present the QR Code to exchange the voucher at the facility on the day of the visit

Redemption information

• An electronic voucher will be sent to your email instantly after booking confirmation

Kyoto Amanohashidate Ine sightseeing 2-day pass

• Present the voucher at the designated location for redemption
• Redemption Location: Amanohashidate Station Tourist Information Center "Tango Kairiku Kotsu Counter"
• Opening Hour: 09:15-16:45
• Address: Inside of the Amanohashidate Bus Terminal, 314-2, Zimonju, Miyazu City, Kyoto
• Please refer to the map for assistance

JR Kansai Wide Area Pass

• A confirmation email will be sent to the appointed email address once the booking is made
• For biometric passports (e-passports): Present your E-exchange order and non-Japanese passport at a green ticket vending machine or ticket reservation office to redeem your physical ticket
• For non-biometric passports (without IC chip): Present your E-exchange order and non-Japanese passport at a ticket reservation office to redeem your physical ticket
• For more information about exchange locations, please refer to official website
• Before boarding the train, use the green ticket-vending machines to collect physical reserved seat tickets with the area pass. Please refer to the official website for more details

• If you cancel the booking before voucher redemption, a 0% cancellation fee will be charged

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:59 on the last day

Redemption information

• An electronic voucher will be sent to your email instantly after booking confirmation

JR Kansai Wide Area Pass

• For biometric passports (e-passports): Present your E-exchange order and non-Japanese passport at a green ticket vending machine or ticket reservation office to redeem your physical ticket
• For non-biometric passports (without IC chip): Present your E-exchange order and non-Japanese passport at a ticket reservation office to redeem your physical ticket
• For more information about exchange locations, please refer to official website
• Before boarding the train, use the green ticket-vending machines to collect physical reserved seat tickets with the area pass. Please refer to the official website for more details

Kinosaki Must-Visit 3-Day Pass

• Present the voucher at the designated location for redemption
• Redemption Location: SOZORO Kinosaki Onsen Tourist Information Center
• Opening hours: Monday-Sunday (09:30-17:45)
• Address: 96 Yushima, Kinosaki Town, Tomioka City, Hyogo Prefecture

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:59 on the last day

Redemption information

• An electronic voucher will be sent to your email instantly after booking confirmation

JR Kansai Wide Area Pass

• For biometric passports (e-passports): Present your E-exchange order and non-Japanese passport at a green ticket vending machine or ticket reservation office to redeem your physical ticket
• For non-biometric passports (without IC chip): Present your E-exchange order and non-Japanese passport at a ticket reservation office to redeem your physical ticket
• For more information about exchange locations, please refer to official website
• Before boarding the train, use the green ticket-vending machines to collect physical reserved seat tickets with the area pass. Please refer to the official website for more details

Have Fun in Wakayama Pass 7-day Pass

• Enter the venue directly with your voucher
• Please check the available facilities and information about each facility, business hours, and public holidays in advance via official website

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:59 on the last day

• Cancellation rules: All tickets can be canceled if they are not used within the validity period.

Voucher type

• Present your mobile voucher

Redemption information

• An electronic voucher will be sent to your email instantly after booking confirmation

• Redemption Location for Adventure World Admission Ticket (1DAY) with JPY1000 Meal Coupon

• Address: 〒649-2201, Ticketing Office, 2399 Katada, Shirahama Town, Murou County, Wakayama Prefecture

• Please check the official website for Business hour

• Please refer to the map for assistance

• How to use: Passengers will receive two PDF files (two e-vouchers in total) in the mailbox after booking. Please present the QR code to exchange the voucher at the facility on the day of the visit.

Kansai Wide-Area 5-Day Rail Pass

• Change in the reserved seating frequency from "6 times" to "unlimited."
• 1. A confirmation email will be sent to the appointed email address once the booking is made.
• For biometric passports (e-passports): Present your E-exchange order and non-Japanese passport at a green ticket vending machine (refer the information below) or ticket reservation office to redeem your physical ticket
• ※For more information about exchange locations, please click the link
• ※For detailed redemption information, please click the link
• For non-biometric passports (without IC chip): Present your E-exchange order and non-Japanese passport at a ticket reservation office to redeem your physical ticket
• 3. Then, the physical pass is successfully redeemed.
• 4. Exchanging reserved seat tickets: before getting on the train, please go to green ticket-vending machines and pick up physical reserved seat tickets by the area pass.
• ※For more information about exchanging reserved seat tickets, please click the link
• 5. For the valid travel routes, please visit the official website
• 6. For information on available trains and seat types, please visit the official website
• [Notice of redemption of reserved seating for JR-West Rail Pass]
• 1. Different passes can be redeemed for different number of times of reserved seating ticket. Please check the product page for details.
• 2. Please check each product page for achievable trains for reserved seating.
• 3. The reserved seating for passes must be redeemed separately (make a reservation at the green machine or window).
• 4. The pass can be used to take non-reserved seating directly when the number of times of reserved seating is run out or if there is no prior redemption of reserved seating ticket.
• 5. Unlimited rides of reserved seating tickets can be redeemed, it requires manual reservation at the green window when using for the seventh time and above, and the machine is not able to redeem directly.

Adventure World Admission Ticket (1DAY) with JPY1000 Meal Coupon

• ※May request the presentation of your passport upon entering the park.
• 1. After the reservation is successful, the platform will automatically send a reservation success email to the reservation guest.
• 2. Please show the received information verification code or QR code, please show the QR code at the designated location or exchange itfor a physical ticket.※Exchange location: 〒649-2201, Ticketing Office, 2399 Katada, Shirahama Town, Murou County, Wakayama Prefecture
• ※After redemption, you will receive two types of vouchers: One Adventure World Admission Ticket (1DAY) andone Adventure World Park JPY1000 Meal Coupon.
• 3. Due to factors such as the animals' health and weather conditions, the itinerary may be canceled or modified without prior notice. We appreciate your understanding.
• 4.In the event of typhoons or severe stormy weather, temporary closures may occur.
• Notes for Adventure World Park JPY1000 Meal Coupon
• All dining outlets within the park accept this meal voucher, except for use in gift shops.
• Validity period of the meal voucher: 3 days from the date of issue (including the issuance date).
• Do not tear open the voucher on your own; self-torn vouchers will be considered invalid.
• This voucher is non-refundable and cannot be reissued.
• The voucher cannot be exchanged for change or cash.
• The voucher can be used in conjunction with cash.