Re-entry is not allowed after you leave the venue

No ticket changes or refunds are allowed on the date of the event

Please arrive 15 minutes before your scheduled session for check-in. Tickets will be invalidated for late arrivals and cannot be refunded or exchanged (e.g., for a 10:30 session, please check in between 10:15 and 10:29).

Maximum group size: 4 people.

Language : English and Chinese

All children are the sole responsibility of their parent(s) and/or guardian(s). This is for the children's safety.

Sharp items, food and drinks are not permitted. Smoking or vaping is not allowed.

Paid parking is available at the venue. Parking charges are not included in the tickets

We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at cs@groundseesawasia.com. Please note that all valuables (wallets, passports, ID cards, jewelry, etc.) will be handed over to the police after 30 days, and all other items will be discarded after 30 days.

We recommend dressing comfortably and wearing suitable shoes. Because you will be wearing a VR headset, please refrain from wearing hats or caps. For everyone's safety, we kindly ask you to store your backpacks and handbags in the lockers provided on site.

Due to the nature of multi-user tracking technology, we permit service dogs only for a seated experience to avoid collision with other users in virtual reality.

There will be lockers available on site, however these are small lockers for keys, wallets, and handbags. Please note large bags and luggage will not fit in these lockers. However, they can be stored at the ticket counter.

Virtual reality provides a reliable and enjoyable experience, but it may be uncomfortable for some individuals. It's not recommended for those with claustrophobia and/or vertigo. People prone to motion sickness may also experience discomfort when using a VR headset. This might lead to symptoms like drowsiness, increasing the risk of injury during real-world activities.

Please note that in some cases during pregnancy you are more prone to dizziness, and all throughout the experience the ground will be a hard surface. For safety reasons, we do not recommend this to those who are pregnant, however, the visual VR aspect of the experience itself will not cause any harm during pregnancy. If you do intend to attend while pregnant, it is recommended to consult your doctor before your experience. Please note that at one point during the experience you are requested to bend down to access one of the chapters.

People with a heart condition, a pacemaker or epilepsy cannot take part in our immersive virtual reality expedition.

People who wear glasses can experience our expedition in virtual reality. Our staff will be on hand to show them how to position the headset correctly. Note to any visitors wearing prescription glasses: we advise using normal reading glasses, as other types such as varifocals may lower the overall viewing experience.

The visual content of our immersive expedition is not subtitled, so it is not suited for customers with a hearing impairment. We are doing our best to make all our experiences inclusive and would recommend you take a look at other experiences in your city.

Participants must be aged 8+ to participate in this activity

Children under 16 must be accompanied by an adult

Adults are 12 and above

Children are 12 and under

Re-entry is not allowed after you leave the venue

No ticket changes or refunds are allowed on the date of the event

Please arrive 15 minutes before your scheduled session for check-in. Tickets will be invalidated for late arrivals and cannot be refunded or exchanged (e.g., for a 10:30 session, please check in between 10:15 and 10:29).

Maximum group size: 4 people.

Language : English and Chinese

All children are the sole responsibility of their parent(s) and/or guardian(s). This is for the children's safety.

Sharp items, food and drinks are not permitted. Smoking or vaping is not allowed.

Paid parking is available at the venue. Parking charges are not included in the tickets

We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at cs@groundseesawasia.com. Please note that all valuables (wallets, passports, ID cards, jewelry, etc.) will be handed over to the police after 30 days, and all other items will be discarded after 30 days.

We recommend dressing comfortably and wearing suitable shoes. Because you will be wearing a VR headset, please refrain from wearing hats or caps. For everyone's safety, we kindly ask you to store your backpacks and handbags in the lockers provided on site.

Due to the nature of multi-user tracking technology, we permit service dogs only for a seated experience to avoid collision with other users in virtual reality.

There will be lockers available on site, however these are small lockers for keys, wallets, and handbags. Please note large bags and luggage will not fit in these lockers. However, they can be stored at the ticket counter.

Virtual reality provides a reliable and enjoyable experience, but it may be uncomfortable for some individuals. It's not recommended for those with claustrophobia and/or vertigo. People prone to motion sickness may also experience discomfort when using a VR headset. This might lead to symptoms like drowsiness, increasing the risk of injury during real-world activities.

Please note that in some cases during pregnancy you are more prone to dizziness, and all throughout the experience the ground will be a hard surface. For safety reasons, we do not recommend this to those who are pregnant, however, the visual VR aspect of the experience itself will not cause any harm during pregnancy. If you do intend to attend while pregnant, it is recommended to consult your doctor before your experience. Please note that at one point during the experience you are requested to bend down to access one of the chapters.

People with a heart condition, a pacemaker or epilepsy cannot take part in our immersive virtual reality expedition.

People who wear glasses can experience our expedition in virtual reality. Our staff will be on hand to show them how to position the headset correctly. Note to any visitors wearing prescription glasses: we advise using normal reading glasses, as other types such as varifocals may lower the overall viewing experience.

The visual content of our immersive expedition is not subtitled, so it is not suited for customers with a hearing impairment. We are doing our best to make all our experiences inclusive and would recommend you take a look at other experiences in your city.

Re-entry is not allowed after you leave the venue

No ticket changes or refunds are allowed on the date of the event

Please arrive 15 minutes before your scheduled session for check-in. Tickets will be invalidated for late arrivals and cannot be refunded or exchanged (e.g., for a 10:30 session, please check in between 10:15 and 10:29).

Maximum group size: 4 people.

Language : English and Chinese

All children are the sole responsibility of their parent(s) and/or guardian(s). This is for the children's safety.

Sharp items, food and drinks are not permitted. Smoking or vaping is not allowed.

Paid parking is available at the venue. Parking charges are not included in the tickets

We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at cs@groundseesawasia.com. Please note that all valuables (wallets, passports, ID cards, jewelry, etc.) will be handed over to the police after 30 days, and all other items will be discarded after 30 days.

We recommend dressing comfortably and wearing suitable shoes. Because you will be wearing a VR headset, please refrain from wearing hats or caps. For everyone's safety, we kindly ask you to store your backpacks and handbags in the lockers provided on site.

Due to the nature of multi-user tracking technology, we permit service dogs only for a seated experience to avoid collision with other users in virtual reality.

There will be lockers available on site, however these are small lockers for keys, wallets, and handbags. Please note large bags and luggage will not fit in these lockers. However, they can be stored at the ticket counter.

Virtual reality provides a reliable and enjoyable experience, but it may be uncomfortable for some individuals. It's not recommended for those with claustrophobia and/or vertigo. People prone to motion sickness may also experience discomfort when using a VR headset. This might lead to symptoms like drowsiness, increasing the risk of injury during real-world activities.

Please note that in some cases during pregnancy you are more prone to dizziness, and all throughout the experience the ground will be a hard surface. For safety reasons, we do not recommend this to those who are pregnant, however, the visual VR aspect of the experience itself will not cause any harm during pregnancy. If you do intend to attend while pregnant, it is recommended to consult your doctor before your experience. Please note that at one point during the experience you are requested to bend down to access one of the chapters.

People with a heart condition, a pacemaker or epilepsy cannot take part in our immersive virtual reality expedition.

People who wear glasses can experience our expedition in virtual reality. Our staff will be on hand to show them how to position the headset correctly. Note to any visitors wearing prescription glasses: we advise using normal reading glasses, as other types such as varifocals may lower the overall viewing experience.

The visual content of our immersive expedition is not subtitled, so it is not suited for customers with a hearing impairment. We are doing our best to make all our experiences inclusive and would recommend you take a look at other experiences in your city.

Participants must be aged 8+ to participate in this activity

Children under 16 must be accompanied by an adult

Adults are 12 and above

Children are 12 and under