Hong Kong Tourist Octopus Card

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 3 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking 3 day(s) before participation time or later, a 100% cancellation fee will be charged
• If you cancel the booking after participation time, 100% cancellation fee will be charged

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• The tourist card is valid for 7 years, allowing you to use it on future trips

Voucher type

• Present your QR code to exchange for a physical card or authorize another person to redeem the card

Redemption information

Hong Kong International Airport Arrival Hall - Counter A13

• Opening hours: 08:00～21:00
• Ensure you arrive at the airport during opening hours to redeem your card

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 3 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking 3 day(s) before participation time or later, a 100% cancellation fee will be charged
• If you cancel the booking after participation time, 100% cancellation fee will be charged

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• [Tourist Octopus Card] Redeem the card on your selected redemption date. Once redeemed, the physical card is valid for 7 years, allowing you to use it on future trips

• [Hong Kong Airport Express Ticket] The first journey must be completed on/before 31 May 2026; the second journey must be completed within 30 days from the date of the first journey

Redemption information

• Tourist Octopus Card & Hong Kong Airport Express Ticket
• Present your Klook voucher to redeem the Tourist Octopus Card and physical QR Code Hong Kong Airport Express ticket
• Redemption location: Hong Kong International Airport Arrival Hall - Counter A13
• Opening hours: 08:00-21:00
• Ensure you arrive at the redemption location during opening hours to complete your redemption
• [Hong Kong Airport Express Ticket] Things to note:
• Please use the redeemed physical QR Code Hong Kong Airport Express Ticket for entry
• When booking multiple tickets, each passenger will receive a separate physical QR Code
• For round-trip transfers, use the same physical QR code for both your departure and return trips
• Infants aged 0-2 ride for free (without occupying a seat)
• [Hong Kong Airport Express Ticket] Gate Entry Instructions:
• Best scanning distance: 2-3 cm from the gate's sensor
• If you encounter technical problems when scanning the physical QR Code, please seek assistance from the station officer immediately

Pick-up and drop-off information

• Hong Kong Airport Express timetable
• Please check the latest timetable on MTR official webpage
• From Hong Kong Island to airport
• First train 05:50 - Last train 00:48 (frequency: every 10 minutes)
• From airport to city
• First train 05:54 - Last train 00:48

• If you cancel the booking between booking confirmation to 3 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking 3 day(s) before participation time or later, a 100% cancellation fee will be charged
• If you cancel the booking after participation time, 100% cancellation fee will be charged

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• [Tourist Octopus Card] Redeem the card on your selected redemption date. Once redeemed, the physical card is valid for 7 years, allowing you to use it on future trips

• [Hong Kong Airport Express Ticket] The first journey must be completed on/before 31 May 2026; the second journey must be completed within 30 days from the date of the first journey

Redemption information

• Tourist Octopus Card & Hong Kong Airport Express Ticket
• Present your Klook voucher to redeem the Tourist Octopus Card and physical QR Code Hong Kong Airport Express ticket
• Redemption location: Hong Kong International Airport Arrival Hall - Counter A13
• Opening hours: 08:00-21:00
• Ensure you arrive at the redemption location during opening hours to complete your redemption
• [Hong Kong Airport Express Ticket] Things to note:
• Please use the redeemed physical QR Code Hong Kong Airport Express Ticket for entry
• When booking multiple tickets, each passenger will receive a separate physical QR Code
• For round-trip transfers, use the same physical QR code for both your departure and return trips
• Infants aged 0-2 ride for free (without occupying a seat)
• [Hong Kong Airport Express Ticket] Gate Entry Instructions:
• Best scanning distance: 2-3 cm from the gate's sensor
• If you encounter technical problems when scanning the physical QR Code, please seek assistance from the station officer immediately

Pick-up and drop-off information

• Hong Kong Airport Express timetable
• Please check the latest timetable on MTR official webpage
• From Kowloon to airport
• First train 05:53 - Last train 00:52 (frequency: every 10 minutes)
• From airport to city
• First train 05:54 - Last train 00:48

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

• If you cancel the booking between booking confirmation to 3 day(s) before participation time, a 0% cancellation fee will be charged
• If you cancel the booking 3 day(s) before participation time or later, a 100% cancellation fee will be charged
• If you cancel the booking after participation time, 100% cancellation fee will be charged

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your QR code to exchange for a physical card or authorize another person to redeem the card

Redemption information

• A deposit of HKD 50 is needed when you redeem the Octopus Card. It will be refunded once you return the card at the end of your trip

Hong Kong International Airport Arrival Hall - Counter A13

• Opening hours: 08:00～21:00
• Ensure you arrive at the redemption location during opening hours to redeem your Octopus card and SIM card