Pick-up and drop-off information

Pick Up Information

• Please select your pick-up location during checkout:
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• Please reach the pick up location 15-45 minutes before the selected departure time

Drop Off Information. Please select your drop-off location during checkout:

• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Please select your pick-up location during checkout:
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• Please reach the pick up location 15-45 minutes before the selected departure time

Drop Off Information. Please select your drop-off location during checkout:

• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

• Pick-up locations. Please select your pick up location during checkout:
• Noi Bai International Airport - International terminal, 1st floor, Pillar 01
• Noi Bai International Airport - Domestic terminal, Hall A, Pillar 09
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Drop Off Information. Please select your drop-off location during checkout:

• Sapa Office: 734 Dien Bien Phu, Sapa Map
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Please contact the operator in advance to check whether your hotel is within the service area.

Shuttle Bus Service Notes:

• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• For airport pick-up/drop-off, the times listed are ETA (Estimated Time of Arrival) and ETD (Estimated Time of Departure). Since the buses depart from the Old Quarter, actual timing may vary due to traffic and other factors. Please contact the operator right after receiving your confirmation email so they can give you the most up-to-date and accurate guidance.
• Seat assignments are arranged based on real-time bus availability and may be random. If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

• Pick-up locations. Please select your pick up location during checkout:
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Please contact the operator in advance to check whether your hotel is within the service area.
• Sapa Office: 734 Dien Bien Phu, Sapa Map
• *Departure time is the time bus departs from HK Busline office: 734 Dien Bien Phu, Sapa. Pickup time is 15-45mins before departure time.

Drop Off Information. Please select your drop-off location during checkout:

• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Noi Bai International Airport (International + Domestic terminal)
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Seat Arrangement

• Seats are randomly assigned and subject to availability at time of booking

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher

Shuttle Bus Service Notes:

• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• Hotels in Sapa Center/Hanoi Old Quarter: Please provide your hotel name and address during checkout and contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and estimated time. (This is especially important for customers traveling on weekends or holidays, as certain roads in the Old Quarter may restrict 16-seat vehicles due to the walking street zone)
• A minivan will transport customers from the Old Quarter office to the Sleeper Bus Station at 76 Hong Tien.
• Due to traffic, weather conditions, peak hours, waiting time for customers to reach the bus,... in both Hanoi and Sapa, the minivan pick-up may be delayed by 15-30 minutes.
• Since the minivan must collect passengers from multiple hotels, the actual pick-up time may vary. As a result, the sleeper bus may also depart 15–30 minutes later than scheduled. Thank you for your understanding.
• After you arrive at the bus station at 76 Hong Tiến or 70 Nguyễn Hữu Huân, please kindly contact our staff to check in and receive your luggage tag. Your assigned seat number will be shown on the luggage tag.
• Pick-up information will be sent 12 hours before departure.

Drop Off Information

• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Pick-up locations
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Sapa Office: 734 Dien Bien Phu, Sapa Map
• *Departure time is the time bus departs from HK Busline office: 732-734 Dien Bien Phu, Sapa. Pickup time is 15-45 mins before departure time.

Drop Off Information

• Hotels in Ha Noi Old Quarter. Please provide hotel's name and address at check out page
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

• Pick-up locations. Please select your pick up location during checkout:
• Noi Bai International Airport - International terminal, 1st floor, Pillar 01
• Noi Bai International Airport - Domestic terminal, Hall A, Pillar 09
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Drop Off Information. Please select your drop-off location during checkout:

• Sapa Office: 734 Dien Bien Phu, Sapa Map
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Please contact the operator in advance to check whether your hotel is within the service area.

Shuttle Bus Service Notes:

• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• For airport pick-up/drop-off, the times listed are ETA (Estimated Time of Arrival) and ETD (Estimated Time of Departure). Since the buses depart from the Old Quarter, actual timing may vary due to traffic and other factors. Please contact the operator right after receiving your confirmation email so they can give you the most up-to-date and accurate guidance.
• Seat assignments are arranged based on real-time bus availability and may be random. If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

• Pick-up locations. Please select your pick up location during checkout:
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Please contact the operator in advance to check whether your hotel is within the service area.
• Sapa Office: 734 Dien Bien Phu, Sapa Map
• *Departure time is the time bus departs from HK Busline office: 734 Dien Bien Phu, Sapa. Pickup time is 15-45mins before departure time.

Drop Off Information. Please select your drop-off location during checkout:

• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Noi Bai International Airport (International + Domestic terminal)
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Seat Arrangement

• Seats are randomly assigned and subject to availability at time of booking

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher

Shuttle Bus Service Notes:

• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

• Pickup and dropoff location will be designed to fit your personal preference
• Trip Duration:
• 6 - 7 hours (exclude pick up/drop off duration which approximately 30 minutes to 1 hour)
• 2 rest stops during the journey, each will be 30 minutes. Please prepare some cash on hand for restroom services.

Pick-up and drop-off information

• Pickup and dropoff location will be designed to fit your personal preference
• Trip Duration:
• 6 - 7 hours (exclude pick up/drop off duration which approximately 30 minutes to 1 hour)
• 2 rest stops during the journey, each will be 30 minutes. Please prepare some cash on hand for restroom services.

Pick-up and drop-off information

• Pickup and dropoff location will be designed to fit your personal preference
• Trip Duration:
• 6 - 7 hours (exclude pick up/drop off duration which approximately 30 minutes to 1 hour)
• 2 rest stops during the journey, each will be 30 minutes. Please prepare some cash on hand for restroom services.

Pick-up and drop-off information

• Pickup and dropoff location will be designed to fit your personal preference
• Trip Duration:
• 6 - 7 hours (exclude pick up/drop off duration which approximately 30 minutes to 1 hour)
• 2 rest stops during the journey, each will be 30 minutes. Please prepare some cash on hand for restroom services.

Pick-up and drop-off information

• Pick-up locations. Please select your pick up location during checkout:
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Please contact the operator in advance to check whether your hotel is within the service area.
• Sapa Office: 734 Dien Bien Phu, Sapa Map
• *Departure time is the time bus departs from HK Busline office: 734 Dien Bien Phu, Sapa. Pickup time is 15-45mins before departure time.

Drop Off Information. Please select your drop-off location during checkout:

• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Noi Bai International Airport (International + Domestic terminal)
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Seat Arrangement

• Seats are randomly assigned and subject to availability at time of booking

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher

Shuttle Bus Service Notes:

• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• Hotels in Sapa Center/Hanoi Old Quarter: Please provide your hotel name and address during checkout and contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and estimated time. (This is especially important for customers traveling on weekends or holidays, as certain roads in the Old Quarter may restrict 16-seat vehicles due to the walking street zone)
• A minivan will transport customers from the Old Quarter office to the Sleeper Bus Station at 76 Hong Tien.
• Due to traffic, weather conditions, peak hours, waiting time for customers to reach the bus,... in both Hanoi and Sapa, the minivan pick-up may be delayed by 15-30 minutes.
• Since the minivan must collect passengers from multiple hotels, the actual pick-up time may vary. As a result, the sleeper bus may also depart 15–30 minutes later than scheduled. Thank you for your understanding.
• After you arrive at the bus station at 76 Hong Tiến or 70 Nguyễn Hữu Huân, please kindly contact our staff to check in and receive your luggage tag. Your assigned seat number will be shown on the luggage tag.
• Pick-up information will be sent 12 hours before departure.

Drop Off Information

• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Pick-up locations
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Sapa Office: 734 Dien Bien Phu, Sapa Map
• *Departure time is the time bus departs from HK Busline office: 732-734 Dien Bien Phu, Sapa. Pickup time is 15-45 mins before departure time.

Drop Off Information

• Hotels in Ha Noi Old Quarter. Please provide hotel's name and address at check out page
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Pick-up locations
• Hotels in Ha Noi Old Quarter. Please provide hotel's name and address at check out page
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Drop Off Information

• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Pick-up locations
• Hotel in centre of Sapa. Please provide your hotel's name and address at check out page
• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• *Departure time is the time bus departs from HK Busline office: 734 Dien Bien Phu, Sapa. Pickup time is 15-45 mins before departure time.

Drop Off Information

• Hotels in Ha Noi Old Quarter. Please provide hotel's name and address at check out page
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

• Pick-up locations. Please select your pick up location during checkout:
• Noi Bai International Airport - International terminal, 1st floor, Pillar 01
• Noi Bai International Airport - Domestic terminal, Hall A, Pillar 09
• In case your preferred departure time is not available, we will contact you to arrange new departure time

Drop Off Information. Please select your drop-off location during checkout:

• Sapa Office: 734 Dien Bien Phu, Sapa Map
• Hotel in centre of Sapa (within 5 km of the Sapa office). Please provide your hotel's name and address at check out page
• Please contact the operator in advance to check whether your hotel is within the service area.

Shuttle Bus Service Notes:

• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• For airport pick-up/drop-off, the times listed are ETA (Estimated Time of Arrival) and ETD (Estimated Time of Departure). Since the buses depart from the Old Quarter, actual timing may vary due to traffic and other factors. Please contact the operator right after receiving your confirmation email so they can give you the most up-to-date and accurate guidance.
• Seat assignments are arranged based on real-time bus availability and may be random. If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Please select your pick-up location during checkout:
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• Please reach the pick up location 15-45 minutes before the selected departure time

Drop Off Information. Please select your drop-off location during checkout:

• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.

Pick-up and drop-off information

Pick Up Information

• Please select your pick-up location during checkout:
• Hanoi Old Quarter: Within 5 km of the Hanoi Old Quarter office (70 Nguyen Huu Huan).
• Office: 70 Nguyen Huu Huan, Hoan Kiem District, Ha Noi
• Please reach the pick up location 15-45 minutes before the selected departure time

Drop Off Information. Please select your drop-off location during checkout:

• HK Buslines Office: 732-734 Dien Bien Phu, Sapa
• Sapa free shuttle bus service: Available in the city center. Please check with the operator in advance whether your hotel is in the city center or outside the village.

Shuttle Bus Service Notes:

• Please contact the operator in advance to check whether your hotel is within the service area.
• For pick-up/drop-off, the operator uses a car/minivan for shuttle service to transfer customers to the office to board the main sleeper bus. Pick-up time is 15–45 minutes before departure, and drop-off time is 15–45 minutes after arrival.

Additional information

• This activity is a shared transfer therefore the trip duration is approximate and might fluctuate due to external factors such as traffic, weather conditions, toilet break, etc
• Vietnamese drivers may have limited English proficiency. Your patience is appreciated. For concerns, contact the phone number on the voucher
• When bus arrives at Sapa in the early morning before 06:00 AM, you can rest in the bus until 06:00 AM for drop off service.
• Please contact the operator at least 1 day before departure to confirm your exact pick-up/drop-off point and approximate pick-up time (by shuttle bus).
• Seat assignments are arranged based on real-time bus availability and may be random.If you would like to know your assigned cabin or have a specific request, please contact the operator directly for assistance.
• Please note: Pick up and drop off services are NOT available in these periods due to high traffic on holidays: Apr 25th-27th, Apr 29th - May 05th, Sep 01 - 05th, Dec 31st - Jan 04th.