• Departure: Get picked up at 07:15 - 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Cover Location: Hotels located in Hanoi Old Quarter. (Some small street in Hanoi Old Quarter is inaccessible by large bus, our team member will come to hotel and lead you to the bus by walking).The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• Departure: Meet the operator at 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Meet up at Hanoi Opera House if your hotel is not located in Hanoi Old Quarter Then depart to Halong Bay by expressway A short break for 30 minutes to relax in halfway at a souvenir and coffee shop.The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• [Attraction/experience] 11:00, Guided tour, Cozy Vietnam Travel - Halong Cruises, Arrive at Tuan Chau Harbor
• [Attraction/experience] 11:15, Guided tour, Cozy Vietnam Travel - Halong Cruises, Check-in then embark on the cruise
• [Dining] 11:30, Lunch, Have a Buffet lunch on a boat
• [Attraction/experience] 12:45, 1 hour(s), Guided tour, Sung Sot Cave, See a lot of stalagmites and stalactites with different shapes of sea lives
• [Attraction/experience] 14:15, 40 min(s), Guided tour, Luon Cave, Main activity: Kayaking or bamboo boat in Luon Cave to discover the beautiful Lagoon (Optional)After main activity you can pay extra 400,000 VND/person for speed boat activity to enjoy the Ha Long bay
• [Attraction/experience] 15:15, 1 hour(s), Guided tour, Ti Top Island, Visit Titop Island with its sandy beach to the towering limestone mountain with an excellent backdrop Climb up Titop Peak for a panoramic view of the bay
• [Dining] 16:30, Afternoon tea, Sunset Party
• [Transportation] 17:45 By bus
• [Return] 20:45, Shuttle included
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-14 must be accompanied by a paying adult
• Free for children aged 0-4 as long as they will not occupy separate seats
• Children aged 9+ will be charged the same rate as adults
• Free for children aged 0–4 when sharing a seat with a parent. Attraction or entrance tickets, if required, must be purchased separately by the parents.
• Every two paying adults may bring one child aged 0–4 free of charge (shared seat). Each additional child will incur a 50% service fee surcharge

Additional information

Accessibility

• This activity is not stroller and wheelchair-accessible

Sample Menu

• The menu is subject to change depending on the season and availability of ingredients

Please refer to menu for your reference

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

• To confirm your pick-up time and location, please check the confirmation email or voucher sent to you after booking. If there's no communication from operator, contact customer support for assistance

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash / Valid ID / Passport (with 6 months validity)

Surcharge Table

• All surcharges are payable in cash directly to the driver
• Holiday surcharge: VND 100,000 on 01/01, 31/12, 24/12, 02/09, 30/04, 01/05 per person
• Holiday surcharge: VND VND 150,000 on Lunar New Year, Hung King festival per person

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Redemption information

• You must present a valid ID or passport for verification purposes

Pick-up information

Hotel pick-up information

• Hotel pick-up and drop-off services are available

• This is a shared transfer and early or late pick-up is possible

• Arrive at the hotel lobby 10 minutes before your selected pick up time

• Enter your hotel name and address at the checkout page

• The operator will contact you via Messenger app between 20:00 and 21:00 the day before departure to confirm information. Please provide contact method at check-out page and check your message during this period

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Meet-up location in Hanoi: Hanoi Opera House

Address

Bãi Cháy, Thành phố Hạ Long, Quảng Ninh 200000, Vietnam

• Please refer to the map for assistance

• Departure: Meet the operator at 11:00 - 11:15. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Arrive at Tuan Chau Harbor. Welcome onboard Check-in then embark on the cruise.Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• [Dining] 11:30, Lunch, Have a Buffet lunch + Indian Vegetarian foods on a boat
• [Attraction/experience] 12:45, 1 hour(s), Guided tour, Sung Sot Cave, See a lot of stalagmites and stalactites with different shapes of sea lives
• [Attraction/experience] 14:15, 40 min(s), Guided tour, Luon Cave, Main activity: Kayaking or bamboo boat in Luon Cave to discover the beautiful Lagoon (Optional)After main activity you can pay extra 400,000VND/person for speed boat activity to enjoy the Ha Long bay
• [Attraction/experience] 15:15, 1 hour(s), Guided tour, Ti Top Island, Visit Titop Island with its sandy beach to the towering limestone mountain with an excellent backdrop Climb up Titop Peak for a panoramic view of the bay
• [Dining] 16:30, Afternoon tea
• [Return] 17:45, at Cozy Vietnam Travel - Halong Cruises, Returning to Tuan Chau Harbor, drop off at Tuan Chau International Marina.
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-14 must be accompanied by a paying adult
• Free for children aged 0-4 as long as they will not occupy separate seats
• Children aged 9+ will be charged the same rate as adults
• Free for children aged 0–4 when sharing a seat with a parent. Attraction or entrance tickets, if required, must be purchased separately by the parents.
• Every two paying adults may bring one child aged 0–4 free of charge (shared seat). Each additional child will incur a 50% service fee surcharge

Additional information

Accessibility

• This activity is not stroller and wheelchair-accessible

Sample Menu

• The menu is subject to change depending on the season and availability of ingredients

Please refer to Buffet Menu and Indian Veg Set Menu for your reference

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

• To confirm your pick-up time and location, please check the confirmation email or voucher sent to you after booking. If there's no communication from operator, contact customer support for assistance

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• Pets are prohibited

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash / Valid ID / Passport (with 6 months validity)

Surcharge Table

• All surcharges are payable in cash directly to the driver
• Holiday surcharge: VND VND 100,000 on 1 April 30, May 1, September 2, and January 1 of 2025 and 2026 per person
• Holiday surcharge: VND 150,000 (Lunar New Year, Hung King festival) per person

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

• Departure: Get picked up at 07:15 - 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Cover Location: Hotels located in Hanoi Old Quarter. (Some small street in Hanoi Old Quarter is inaccessible by large bus, our team member will come to hotel and lead you to the bus by walking).Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• Departure: Meet the operator at 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Meet up at Hanoi Opera House if your hotel is not located in Hanoi Old Quarter Then depart to Halong Bay by expressway A short break for 30 minutes to relax in halfway at a souvenir and coffee shop.Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• [Attraction/experience] 11:00, Guided tour, Cozy Vietnam Travel - Halong Cruises, Arrive at Tuan Chau Harbor
• [Attraction/experience] 11:15, Guided tour, Cozy Vietnam Travel - Halong Cruises, Check-in then embark on the cruise
• [Dining] 11:30, Lunch, Have a Buffet lunch+ Indian Vegetarian foods on a boat
• [Attraction/experience] 12:45, 1 hour(s), Guided tour, Sung Sot Cave, See a lot of stalagmites and stalactites with different shapes of sea lives
• [Attraction/experience] 14:15, 40 min(s), Guided tour, Luon Cave, Main activity: Kayaking or bamboo boat in Luon Cave to discover the beautiful Lagoon (Optional)After main activity you can pay extra 400,000 VND/person for speed boat activity to enjoy the Ha Long bay
• [Attraction/experience] 15:15, 1 hour(s), Guided tour, Ti Top Island, Visit Titop Island with its sandy beach to the towering limestone mountain with an excellent backdrop Climb up Titop Peak for a panoramic view of the bay
• [Dining] 16:30, Afternoon tea, Sunset Party
• [Transportation] 17:45 By bus
• [Return] 20:45, Shuttle included
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-14 must be accompanied by a paying adult
• Free for children aged 0-4 as long as they will not occupy separate seats
• Children aged 9+ will be charged the same rate as adults
• Free for children aged 0–4 when sharing a seat with a parent. Attraction or entrance tickets, if required, must be purchased separately by the parents.
• Every two paying adults may bring one child aged 0–4 free of charge (shared seat). Each additional child will incur a 50% service fee surcharge

Additional information

Accessibility

• This activity is not stroller and wheelchair-accessible

Sample Menu

• The menu is subject to change depending on the season and availability of ingredients

Please refer to Buffet Menu and Indian Veg Set Menu for your reference

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

• To confirm your pick-up time and location, please check the confirmation email or voucher sent to you after booking. If there's no communication from operator, contact customer support for assistance

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash / Valid ID / Passport (with 6 months validity)

Surcharge Table

• All surcharges are payable in cash directly to the driver
• Holiday surcharge: VND 100,000 on 01/01, 31/12, 24/12, 02/09, 30/04, 01/05 per person
• Holiday surcharge: VND VND 150,000 on Lunar New Year, Hung King festival per person

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Redemption information

• You must present a valid ID or passport for verification purposes

Pick-up information

Hotel pick-up information

• Hotel pick-up and drop-off services are available

• This is a shared transfer and early or late pick-up is possible

• Arrive at the hotel lobby 10 minutes before your selected pick up time

• Enter your hotel name and address at the checkout page

• The operator will contact you via Messenger app between 20:00 and 21:00 the day before departure to confirm information. Please provide contact method at check-out page and check your message during this period

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Meet-up location in Hanoi: Hanoi Opera House

Address

Bãi Cháy, Thành phố Hạ Long, Quảng Ninh 200000, Vietnam

• Please refer to the map for assistance

• Departure: Get picked up at 07:15 - 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Cover Location: Hotels located in Hanoi Old Quarter. (Some small street in Hanoi Old Quarter is inaccessible by large bus, our team member will come to hotel and lead you to the bus by walking).The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• Departure: Meet the operator at 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Meet up at Hanoi Opera House if your hotel is not located in Hanoi Old Quarter Then depart to Halong Bay by expressway A short break for 30 minutes to relax in halfway at a souvenir and coffee shop.The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• [Attraction/experience] 11:00, Guided tour, Cozy Vietnam Travel - Halong Cruises, Arrive at Tuan Chau Harbor
• [Attraction/experience] 11:15, Guided tour, Cozy Vietnam Travel - Halong Cruises, Check-in then embark on the cruise
• [Dining] 11:30, Lunch, Have a Buffet lunch on a boat
• [Attraction/experience] 12:45, 1 hour(s), Guided tour, Sung Sot Cave, See a lot of stalagmites and stalactites with different shapes of sea lives
• [Attraction/experience] 14:15, 40 min(s), Guided tour, Luon Cave, Main activity: Kayaking or bamboo boat in Luon Cave to discover the beautiful Lagoon (Optional)After main activity you can pay extra 400,000 VND/person for speed boat activity to enjoy the Ha Long bay
• [Attraction/experience] 15:15, 1 hour(s), Guided tour, Ti Top Island, Visit Titop Island with its sandy beach to the towering limestone mountain with an excellent backdrop Climb up Titop Peak for a panoramic view of the bay
• [Dining] 16:30, Afternoon tea, Sunset Party
• [Transportation] 17:45 By bus
• [Return] 20:45, Shuttle included
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-14 must be accompanied by a paying adult
• Children aged 9+ will be charged the same rate as adults
• Free for children aged 0–4 when sharing a seat with a parent. Attraction or entrance tickets, if required, must be purchased separately by the parents.
• Every two paying adults may bring one child aged 0–4 free of charge (shared seat). Each additional child will incur a 50% service fee surcharge

Additional information

Accessibility

• This activity is not stroller and wheelchair-accessible
• Important: Infants and children must be included in the passenger headcount

Sample Menu

• The menu is subject to change depending on the season and availability of ingredients

Please refer to menu for your reference

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

• To confirm your pick-up time and location, please check the confirmation email or voucher sent to you after booking. If there's no communication from operator, contact customer support for assistance

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash / Valid ID / Passport (with 6 months validity)

Surcharge Table

• All surcharges are payable in cash directly to the driver
• Holiday surcharge: VND 100,000 on 01/01, 31/12, 24/12, 02/09, 30/04, 01/05 per person
• Holiday surcharge: VND VND 150,000 on Lunar New Year, Hung King festival per person

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Redemption information

• You must present a valid ID or passport for verification purposes

Pick-up information

Hotel pick-up information

• Hotel pick-up and drop-off services are available

• This is a shared transfer and early or late pick-up is possible

• Arrive at the hotel lobby 10 minutes before your selected pick up time

• Enter your hotel name and address at the checkout page

• The operator will contact you via Messenger app between 20:00 and 21:00 the day before departure to confirm information. Please provide contact method at check-out page and check your message during this period

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Meet-up location in Hanoi: Hanoi Opera House

Address

Bãi Cháy, Thành phố Hạ Long, Quảng Ninh 200000, Vietnam

• Please refer to the map for assistance

• Departure: Meet the operator at 11:00 - 11:15. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Arrive at Tuan Chau Harbor. Welcome onboard Check-in then embark on the cruise.Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• [Dining] 11:30, Lunch, Have a Buffet lunch on a boat
• [Attraction/experience] 12:45, 1 hour(s), Guided tour, Sung Sot Cave, See a lot of stalagmites and stalactites with different shapes of sea lives
• [Attraction/experience] 14:15, 40 min(s), Guided tour, Luon Cave, Main activity: Kayaking or bamboo boat in Luon Cave to discover the beautiful Lagoon (Optional)After main activity you can pay extra 400,000 VND/person for speed boat activity to enjoy the Ha Long bay
• [Attraction/experience] 15:15, 1 hour(s), Guided tour, Ti Top Island, Visit Titop Island with its sandy beach to the towering limestone mountain with an excellent backdrop Climb up Titop Peak for a panoramic view of the bay
• [Dining] 16:30, Afternoon tea
• [Return] 17:45, at Cozy Vietnam Travel - Halong Cruises, Returning to Tuan Chau Harbor, drop off at Tuan Chau International Marina.
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-14 must be accompanied by a paying adult
• Free for children aged 0-4 as long as they will not occupy separate seats
• Children aged 9+ will be charged the same rate as adults
• Free for children aged 0–4 when sharing a seat with a parent. Attraction or entrance tickets, if required, must be purchased separately by the parents.
• Every two paying adults may bring one child aged 0–4 free of charge (shared seat). Each additional child will incur a 50% service fee surcharge

Additional information

Accessibility

• This activity is not stroller and wheelchair-accessible

Sample Menu

• The menu is subject to change depending on the season and availability of ingredients

Please refer to menu for your reference

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

• To confirm your pick-up time and location, please check the confirmation email or voucher sent to you after booking. If there's no communication from operator, contact customer support for assistance

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• Pets are prohibited

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash / Valid ID / Passport (with 6 months validity)

Surcharge Table

• All surcharges are payable in cash directly to the driver
• Holiday surcharge: VND VND 100,000 on 1 April 30, May 1, September 2, and January 1 of 2025 and 2026 per person
• Holiday surcharge: VND 150,000 (Lunar New Year, Hung King festival) per person

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

• Departure: Get picked up at 07:15 - 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Cover Location: Hotels located in Hanoi Old Quarter. (Some small street in Hanoi Old Quarter is inaccessible by large bus, our team member will come to hotel and lead you to the bus by walking).The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• Departure: Meet the operator at 07:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Meet up at Hanoi Opera House if your hotel is not located in Hanoi Old Quarter Then depart to Halong Bay by expressway A short break for 30 minutes to relax in halfway at a souvenir and coffee shop.The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late Enter your hotel name and address at the checkout page
• [Attraction/experience] 11:00, Guided tour, Cozy Vietnam Travel - Halong Cruises, Arrive at Tuan Chau Harbor
• [Attraction/experience] 11:15, Guided tour, Cozy Vietnam Travel - Halong Cruises, Check-in then embark on the cruise
• [Dining] 11:30, Lunch, Have a Buffet lunch+ Indian Vegetarian foods on a boat
• [Attraction/experience] 12:45, 1 hour(s), Guided tour, Sung Sot Cave, See a lot of stalagmites and stalactites with different shapes of sea lives
• [Attraction/experience] 14:15, 40 min(s), Guided tour, Luon Cave, Main activity: Kayaking or bamboo boat in Luon Cave to discover the beautiful Lagoon (Optional)After main activity you can pay extra 400,000 VND/person for speed boat activity to enjoy the Ha Long bay
• [Attraction/experience] 15:15, 1 hour(s), Guided tour, Ti Top Island, Visit Titop Island with its sandy beach to the towering limestone mountain with an excellent backdrop Climb up Titop Peak for a panoramic view of the bay
• [Dining] 16:30, Afternoon tea, Sunset Party
• [Transportation] 17:45 By bus
• [Return] 20:45, Shuttle included
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-14 must be accompanied by a paying adult
• Children aged 9+ will be charged the same rate as adults
• Free for children aged 0–4 when sharing a seat with a parent. Attraction or entrance tickets, if required, must be purchased separately by the parents.
• Every two paying adults may bring one child aged 0–4 free of charge (shared seat). Each additional child will incur a 50% service fee surcharge

Additional information

Accessibility

• This activity is not stroller and wheelchair-accessible
• Important: Infants and children must be included in the passenger headcount

Sample Menu

• The menu is subject to change depending on the season and availability of ingredients

Please refer to Buffet Menu and Indian Veg Set Menu for your reference

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

• To confirm your pick-up time and location, please check the confirmation email or voucher sent to you after booking. If there's no communication from operator, contact customer support for assistance

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Swimwear / Cash / Valid ID / Passport (with 6 months validity)

Surcharge Table

• All surcharges are payable in cash directly to the driver
• Holiday surcharge: VND 100,000 on 01/01, 31/12, 24/12, 02/09, 30/04, 01/05 per person
• Holiday surcharge: VND VND 150,000 on Lunar New Year, Hung King festival per person

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Redemption information

• You must present a valid ID or passport for verification purposes

Pick-up information

Hotel pick-up information

• Hotel pick-up and drop-off services are available

• This is a shared transfer and early or late pick-up is possible

• Arrive at the hotel lobby 10 minutes before your selected pick up time

• Enter your hotel name and address at the checkout page

• The operator will contact you via Messenger app between 20:00 and 21:00 the day before departure to confirm information. Please provide contact method at check-out page and check your message during this period

Meet-up information

• Arrive at the meet-up location 15 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Meet-up location in Hanoi: Hanoi Opera House

Address

Bãi Cháy, Thành phố Hạ Long, Quảng Ninh 200000, Vietnam

• Please refer to the map for assistance