Eligibility

• Important: Infants and children must be included in the passenger headcount
• People with disabilities must be accompanied to join the tour

Additional information

• Kindly contact the operator at +39-331-358-6107 to confirm the meet-up location

Prohibitions & Limitations

• The following items are prohibited: Oversize luggage/Luggage or large bags
• Pets are prohibited

What to bring

• Valid ID/Passport (with 6 months validity)
• Earphones for the best audio guide experience

What to wear

• Comfortable shoes
• You will receive a reminder the day before your visit via your phone number or email. It includes the link to download the audio guide app. Once downloaded with the audio files, the app can be used offline during your visit

The operator highly recommend downloading the VideoGuide App and the five guided routes in the preferred language before arriving at the meeting point

• For Android user
• For Apple user
• Please be aware that bulky luggage and large bags are not permitted inside the archaeological sites. All visitors must also pass through mandatory security checks, which may result in delays, particularly during peak periods and national holidays

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

How to redeem

• Present your mobile voucher

• Present your voucher and exchange it for a physical ticket

• Please arrive 30 minute(s) before the scheduled show time to redeem your ticket

• Meet the staff holding a black flag with "Virtual Reality Tour—Ancient and Recent" on it

• Collect your tickets at the meeting point and get helpful insights from the staff

• Kindly arrive early to meet the staff as the attraction might be crowded

• Please note that admission is strictly limited to the selected time slot. Late arrivals may result in ticket invalidation and denied entry

• Redemption location/ Meet-up point: Via Marco Aurelio, 19

• Via Marco Aurelio, 19, 00184 Roma RM, Italy

• How to get there: The location is a 5 minutes walk from Colosseum

• Please refer to the map for assistance

Meet-up information

• Make sure to arrive on time
• Arrive at the meet-up location 30 minutes before the scheduled activity time
• Latecomers or no-shows can't be refunded

Address

• Via Marco Aurelio, 19
• Please refer to the map for assistance
• Via Marco Aurelio, 19, 00184 Roma RM, Italy