Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts

• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

• The booking cannot be changed if the voucher has not yet been issued.

• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Additional information

Other Reminders

• Important: Seasonal Route Arrangement
• To provide the best seasonal travel experience, the attraction sequence and schedule are adjusted according to the travel period.
• Both Route A and Route B include the same attractions, experiences, and 10-hour tour duration. No attractions will be removed from the itinerary .
• The itinerary shown on this page is based on Route A (14 June–30 September) .
• If you select Route B (1 October–28 February), the attraction sequence and pick-up/return times will be adjusted to suit the seasonal weather and natural lighting conditions. Please follow the Route B schedule below .
• Route B – Cool Season (1 October–28 February)
• 08:30 Pick-up at hotel in Chiang Mai city
• Dantewada Heaven Café
• Sticky Waterfall (Bua Tong Waterfall)
• Sri Lanna National Park – Giant Rain Tree in the Lake
• 18:30 Arrive back at your hotel in Chiang Mai city
• Please check your selected route and follow the corresponding schedule.
• Pick-up information
• An additional surcharge applies for hotels located outside Chiang Mai city area or if the drop-off location is outside Chiang Mai city area. The exact surcharge will be quoted by customer service after booking confirmation.
• Service Hours
• This tour operates from 08:00–18:00 (10 hours total) for Rainy Season (June–September) and 08:30-18:30 for Cool Season (October–February). Customers may customize the amount of time spent at each attraction based on personal preference.
• If the tour exceeds 10 hours:
• Private car only → Overtime charge: THB 300 per hour (payable in cash directly to the driver)
• With guide add-on → Overtime charge: THB 300/hour for driver + THB 300/hour for guide (payable in cash directly)
• If the tour ends earlier than 10 hours, unused hours are non-refundable and cannot be exchanged for credits or discounts.
• The itinerary shown on the website is based on Route A (14 June – 30 September). During the cool season (01 October – 28 February), the schedule may be adjusted to optimize weather conditions, natural lighting, and overall travel experience.
• Please Note
• Please follow the instructions provided by the driver, guide, and local staff during the tour to ensure safety and respect local culture and regulations.
• Driver or guide information will be sent by email before 17:00 (5:00 PM) one day prior to departure. If you do not receive the email, please search for service@akgotour.com and check your spam or junk mail folder.
• Please prepare the personal information of all travelers for registration on the day of the tour.
• Please present your e-voucher on the travel date. No passport is required for verification.

What to bring

• Change of clothes / Sunscreen / Sunglasses / Caps or hats / Cash / Towel
• waterproof phone pouch / a lightweight folding umbrella / mosquito repellent / non-slip water shoes
• This tour travels through the northern mountainous area of Chiang Mai. Guests who are prone to motion sickness are advised to prepare motion sickness medication in advance.

What to wear

• Casual clothing
• Sticky waterfall: Public restrooms and shower facilities are available near the parking area at the entrance of Sticky Waterfall. Any usage fees are to be paid directly by guests.
• Thailand’s weather is generally hot, so comfortable and lightweight clothing is recommended. During the rainy season (June–October), guests are advised to bring rain gear or a small umbrella.
• During the cool season (November–February), the weather in Chiang Mai can be cooler in the morning and evening, especially near the mountains. A light jacket is recommended.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)