Storage areas are available at the venue. Please contact staff on site for rates

No jewelry and any valuable items are allowed to be worn (or brought along) during the activities

Entry will not be allowed for an invalid ticket that is already redeemed, collected, consumed, lost or has expired. It will not be replaced, no refund will be provided.

The attraction reserves the right to request personal identification or proof of nationality before granting admission to the attraction. Access may be denied if ticket conditions of sale have not been met.

The attraction reserves the right to define the age ranges for Child, Infant, Youth, Senior, or Adult tickets and may request proof of age before admission.

Height, weight, size and age restrictions and medical warnings apply to certain rides and attractions. These will be displayed at each relevant ride and attraction and made available from Guest Services.

The attraction reserves the right to change its operating days and hours, including last admission entry times without any prior notice. The attraction will not grant any refund due to these changes. Plan your visit ahead of time and check the attraction's website (www.berjayatimessquarethemeparkkl.com) for the latest operating hours.

The attraction, at its absolute discretion, reserves the right to temporarily or permanently close the rides, events or facilities within the attractions for maintenance and for reasons outside their control or force majeure including, but not limited to technical, health and safety and/or operational reasons or due to special events or private functions. The attraction is not obliged to grant any ticket replacement or refund under these circumstances.

Re-entry is not allowed after you leave the venue

This activity is not recommended for those with medical conditions (high blood pressure, epilepsy, etc.), pregnant women, or seniors

Due to the nature of this activity, it is not recommended for persons with impaired physical mobility or those in wheelchairs

Present your mobile voucher

Present your printed voucher

Present your voucher and exchange it for a physical ticket

Malaysian citizens are required to present their MyKad or MyKid during ticket redemption. Failure to provide valid identification will result in a surcharge of RM21 for adults and RM17 for children.