• [Departure] 07:40, meet up at Union Square. - No Gray Line storefront, but Encore Cafe is nearby
• Board the bus by crossing the street
• The team meets for tour departure at the designated time.Latecomers or no-shows can't be refunded Please arrive at the location 15 mins before the departure time
• [Departure] 08:00, meet up at Fisherman's Wharf. - There is no Gray Line storefront, but Pomegranate Cafe is across the street
• Wait there for the team to meet you at the scheduled tour departure time.Latecomers or no-shows can't be refunded Please arrive at the location 15 mins before the departure time
• [Attraction/experience] 5 hour(s), Guided tour, Muir Woods National Monument, Sausalito
• [Attraction/experience] 2 hour(s) 30 min(s), Guided tour, Alcatraz Island
• [Return] 15:30, at Alcatraz Landing Pier 33,
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount

• Free for children aged 0-4

• Children aged 12+ will be charged the same rate as adults

• Group size: 1-10 participant(s)

Additional information

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate

• This tour is not available on: 1 January/28 November/25 December

• National Parks restrict access to Muir Woods National Monument. Departure times from Muir Woods can vary daily based on parking assignments

Accessibility

• Child seats are not available
• This activity is not wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

• [Departure] meet up at Union Square (Downtown). You can choose to depart at the following times: 08:40. Make sure you take part at the time you selected at booking,.Latecomers or no-shows can't be refunded Please arrive at the location 15 mins before the departure time
• [Departure] meet up at Fisherman's Wharf. You can choose to depart at the following times: 09:00. Make sure you take part at the time you selected at booking,.Latecomers or no-shows can't be refunded Please arrive at the location 15 mins before the departure time
• [Attraction/experience] 4 hour(s), Guided tour, Golden Gate Bridge, Golden Gate Bridge/Parking Lot, Palace of Fine Arts, Twin Peaks, Haight-Ashbury, Painted Ladies, Barbary Coast, Pier 33
• [Attraction/experience] 2 hour(s) 30 min(s), Self-guided, Alcatraz Island, Board the ferry to Alcatraz Island for a self-guided visit. Explore the historic prison with the award-winning audio tour, then return to the city on any scheduled ferry.
• [Return] at Pier 33, You can choose to return at the following times: 12:30. Options available can vary based on the departure time you selected at booking and the duration of the itinerary.

Eligibility

• Child ticket: age 5-11
• Infants aged 0-4 can attend the tour for free accompanied with an adult with adult ticket purchased

Additional information

• Please email tours@glnorcal.com 11 days prior to the tour date to confirm your Alcatraz tickets
• No child seats available on the bus
• Please contact tours@glnorcal.com+1 (415) 353-5310 between 09:00-19:00, 72 hours prior to the tour date to confirm your departure point
• Please fill out all passengers' full name along with ages when booking. Refusing to fill out this personal information will cause the failure of your Alcatraz Tour bookings
• No replacement will be made if you lose your Alcatraz Vouchers
• The Cellhouse audio tour is available in Dutch, English, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish

What to wear

• Walking shoes
• Athletic shoes

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Redemption information

• Location: Gray Line San Francisco at Union Square, Time: No later than 8:30 on the day of your departure, 478 Post St. San Francisco, CA 94102
• Location: Gray Line Fisherman’s Wharf, Time: No later than 8:50 on the day of your departure, 2800 Leavenworth St, San Francisco, CA 94133

Meet-up information

• Arrive at the meet-up location 10 minutes before the scheduled activity time

Gray Line Union Square (Departure Point 1)

• Time: 08:40
• Address: 478 Post St, San Francisco, CA 94102
• Please refer to the map for assistance

Gray Line Fisherman’s Wharf (Departure Point 2)

• Time: 09:00
• Address: 2800 Leavenworth St, San Francisco, CA 94133
• Please refer to the map for assistance

• [Departure] meet up at Pier 39. You can choose to depart at the following times: 12:00, 12:15, 12:30, 17:45. Make sure you take part at the time you selected at booking, The Blue and Gold Fleet Box Office at Pier 39 Please make sure to arrive 30 minutes before your scheduled time so you have time to claim your tickets, line up early, and get seats.Please arrive at the location 30 mins before the departure time Latecomers or no-shows can't be refunded
• [Attraction/experience] 1 hour(s) 30 min(s), Guided tour, Golden Gate Bridge, Angel Island, Alcatraz Island, Sail under the Golden Gate Bridge and circle around Alcatraz Island (no landing)
• [Return] at Pier 39, You can choose to return at the following times: 13:30, 13:45, 14:00, 19:15. Options available can vary based on the departure time you selected at booking and the duration of the itinerary. The Blue and Gold Fleet Box Office at Pier 39
• Day {num}

Eligibility

• Children aged 0-4 can join this activity free of charge

Additional information

• Audio commentary is available in Chinese / English / Spanish / Japanese / German / Korean / French / Italian / Mandarin

• There are no seat reservations. Seats are on a first come, first served basis

• Kindly ensure that your full name is entered exactly as it appears on your passport or valid ID to avoid any potential inconveniences during checkout

What to bring

• A WiFi-enabled device to access the audio narration onboard the cruise

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Redemption information

• Exchange your voucher for a physical ticket at Blue and Gold Fleet Box Office at Pier 39

Meet-up information

• Arrive at the meet-up location 30 minutes before the scheduled activity time
• Make sure to arrive on time
• Latecomers or no-shows can't be refunded
• Please make sure to arrive 30 minutes before your scheduled time so you have time to claim your tickets, line up early, and get seats

• [Departure] 08:00, meet up at Union Square Area. If you are running late, the local operator will contact you to confirm if you are still joining the tour.Please arrive at the location 15 mins before the departure time
• [Departure] 08:00, meet up at Fisherman's Wharf Area. If you are running late, the local operator will contact you to confirm if you are still joining the tour.Please arrive at the location 15 mins before the departure time
• [Attraction/experience] 08:00, 5 hour(s), Guided tour, Fishermans Wharf, Pier 39, Marina District, Palace of Arts, Golden Gate Bridge, Lands End Beach, Sutro Baths, 1090 Point Lobos Ave, Golden Gate Park, Twin Peaks, Haight-Ashbury, Mission District, Chinatown San Francisco, Nob Hill, Financial District, North Beach
• [Transportation] By ferry
• [Attraction/experience] Guided tour, Alcatraz Island, An audio guide in English, Dutch, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, and Spanish languages is available
• [Transportation] By ferry
• [Return] 17:00, at Union Square Area,
• [Return] 17:00, at Fisherman's Wharf Area,
• Day {num}

Eligibility

• Children aged 0-17 must be accompanied by a paying adult

Additional information

• Audio commentary is available in Chinese / English / Spanish / Russian / Portuguese / Japanese / German / Korean / French / Italian / Dutch

• Pier 33 Alcatraz Landing is accessible for travelers with limited mobility

• Many areas on Alcatraz Island are accessible with the use of Sustainable Easy Access Transport Tram. The tram is a shuttle that runs about twice an hour in each direction

• Further information regarding accessibility on Alcatraz Island, including tour information in American Sign Language, and use of Assisted Listening Devices, please visit the official website

• For your child's safety on tour vehicles, you're required to bring a child safety seat for all children aged 0-7 or below 4'9'' in height

• Please fill out all passengers' full names along with ages when booking. Refuse to fill out this personal information will cause the failure of your Alcatraz Tour bookings

• Alcatraz reservations are first come, first serve. Your booking for Alcatraz tickets is not guaranteed until you receive an email confirmation from local operator

• The live tour guide is only available for the city tour

• Kindly check out the operator's "Tour Safe" Policies before your departure

What to bring

• Sunscreen
• Cash
• Water bottle

What to wear

• Walking shoes
• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is not stroller and wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher and your valid ID

Pick-up information

Hotel pick-up information

• This is a shared transfer and early or late pick-up is possible

• Arrive at the hotel lobby 15 minutes before your selected pick up time

• Enter your hotel name and address at the checkout page

• If you are running late, the local operator will contact you to confirm if you are still joining the tour

• Pick up time:

  07:30-08:00

• Coverage locations: The pick up and drop off service is available for specific San Francisco hotels only. Please check the hotel pick up list for reference

Other pick-up information

• If your hotel is not included in the list or if you are not staying at a hotel please choose "My hotel is not listed" and contact local operator afterwards to arrange your pick up location. Local operator can be contacted via toll free hotline: 1-(866) 231-3752

Meet-up information

• Latecomers or no-shows can't be refunded

Zephyr Hotel

• Time:

  01:25

• Address: 250 Beach St, San Francisco, CA 94133, USA

• Please refer to the map for assistance

• Departure: Meet the operator at 08:30. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Look for a black luxury Mercedes Sprinter van.Please arrive at the location 15 mins before the departure time Latecomers or no-shows can't be refunded
• [Attraction/experience] 4 hour(s), Guided tour, Muir Woods National Monument, Sausalito, Golden Gate Bridge
• [Attraction/experience] 3 hour(s), Self-guided, Alcatraz Island
• [Return] 17:30, at Pier 33,
• Day {num}

Eligibility

• Children aged 12+ will be charged the same rate as adults
• Children aged 0-17 must be accompanied by a paying adult

Additional information

• Audio commentary is available in English / Spanish / Russian / Portuguese / Japanese / German / Korean / French / Italian / Dutch / Mandarin

• The maximum acceptable bag size to take into Alcatraz Island is 16" x 20". Larger items are prohibited

• Strollers and coolers are prohibited in Alcatraz Island

• Service animals with valid ID are allowed and should be informed to the operator prior to the tour date

• For children aged 0-8, a booster seat is required and should be informed to the operator prior tot the tour date

• Kindly ensure that your full name is entered exactly as it appears on your passport or valid ID to avoid any potential inconveniences during checkout

Prohibitions & Limitations

• Pets are prohibited

What to bring

• Jacket

What to wear

• Walking shoes
• Please dress accordingly depending on the day's weather conditions
• It is recommended to wear layers depending on the day's weather conditions

Accessibility

• This activity is wheelchair-accessible

Address

• Union Square
• 545 Post St, San Francisco, CA 94102, USA
• How to get there: By bus: Take the route 2 bus to the Post St & Jones St bus stop and walk for 3-minutes to the meet-up location
• Please refer to the map for assistance

Usage validity

• The voucher is valid only on the specified date (and time if applicable)