Tickets are only valid for the booked date and timeslot, access to Sky Garden is valid for one hour after your meal on the same day, and all purchases are final, nonrefundable, and nontransferable

Please arrive at the booked time for dimner at The Larch, as a 45-minute time slot is allocated for the meal and late arrivals may not be guaranteed seating

If you have any dietary restrictions, please contact the operator before the travel date

Entry to Sky Garden includes a security check and bag search before taking an elevator up to the Sky Garden

Sky Garden is a cashless venue, and photo ID is required for the purchase of alcoholic beverages, which are not included in your ticket

The Sky Garden balcony is closed daily until 18:00p.m. for security reasons

Scan the QR code on the voucher to download the audio guide, with Wi-Fi available at Sky Garden to assist the download

This experience is for adults only (18+), and children are not permitted to enter Sky Garden after 17:00 p.m.

Audio commentary is available in English / Spanish / German / French / Italian

Re-entry is not allowed after you leave the venue

Outside food and drinks are not allowed inside the venue

Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue

Pets are not allowed inside the venue, with the exception of service animals with valid identification

Photography is allowed, but taking videos and photos for commercial purposes, as well as the live broadcasting of the show is strictly prohibited