Changes are allowed anytime before redemption

The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

The booking cannot be changed if the voucher has not yet been issued.

Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

No luggage storage facilities are provided on site.

During non-guided hours, the 2nd and 3rd floors are not open for self-guided tours. We apologize for any inconvenience.

Shoe sizes are as follows. Please select the appropriate unit based on your shoe size:

Birkenstock: 19 - 28 cm (no half sizes)

Moccasin canvas shoes: 23-25.5 cm (with half sizes)

Children's shoes: 14-20 cm (no half sizes)

Outside food and drinks are not allowed inside the venue

Present your mobile voucher

Please enter directly with your voucher.

Arrive at the meet-up location 10 minutes before the scheduled activity time

Latecomers or no-shows can't be refunded

The exact experience time depends on the situation at the venue. If there are available slots, you can experience the DIY activity earlier. We appreciate your patience and understanding if there are any delays.

Guided tours are offered four times daily. Please see the schedule below for reference:

13:00

10:30

14:30

DIY experiences are available seven times daily, with the following reference times:

10:00

11:00

12:00

13:00

14:00

15:00

16:00

Changes are allowed anytime before redemption

The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

The booking cannot be changed if the voucher has not yet been issued.

Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

No luggage storage facilities are provided on site.

During non-guided hours, the 2nd and 3rd floors are not open for self-guided tours. We apologize for any inconvenience.

Outside food and drinks are not allowed inside the venue

Present your mobile voucher

Please enter directly with your voucher.

Arrive at the meet-up location 10 minutes before the scheduled activity time

Latecomers or no-shows can't be refunded

The exact experience time depends on the situation at the venue. If there are available slots, you can experience the DIY activity earlier. We appreciate your patience and understanding if there are any delays.

Guided tours are offered four times daily. Please see the schedule below for reference:

13:00

10:30

14:30

DIY experiences are available seven times daily, with the following reference times:

10:00

11:00

12:00

13:00

14:00

15:00