Phillip Island Nature and Penguin Parade Exploration Tour

• [Departure] pick up. Pick up time starts from 10:00-12:00 Your exact pick up time is listed above under 'Confirmation Details' on the voucher Please contact Go West Tours on (03) 9485 5290 24-48 hours prior to departure.Please arrive at the location 15 mins before the departure time Enter your hotel name and address at the checkout page The operator will re-confirm your pick-up time in advance This is a shared transfer and pick up could be early or late
• [Attraction/experience] Guided tour, Brighton Bathing Boxes, Moonlit Sanctuary Wildlife Conservation Park, Nobbies Centre, Penguin Parade
• [Return] Shuttle included
• Day {num}

Eligibility

• Child ticket: Age 0-15

Additional information

• Please contact Go West Tours on (03) 9485 5290 24-48 hours prior to departure to confirm departure details

What to bring

• Water bottle
• Snacks

What to wear

• Please dress accordingly depending on the day's weather conditions
• It is recommended to wear warm clothes and a rain jacket in the winter months, as it can get chilly on the island while waiting for the penguins arrival

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

• [Departure] 10:30, meet up at The Hotel Windsor. The Hotel Windsor, 111 Spring St, Melbourne The departure time varies by season, so please always check your pick-up time on your voucher.Please arrive at the location 15 mins before the departure time Latecomers or no-shows can't be refunded
• [Attraction/experience] Guided tour, Dandenong Ranges, Puffing Billy Railway, Emerald Lake Park
• [Dining] Lunch
• [Attraction/experience] Nobbies Centre, Seal Rocks, Phillip Island, Penguin Parade
• [Dining] Dinner
• [Return] 22:30, at The Hotel Windsor, The Hotel Windsor, 111 Spring St, Melbourne
• Day {num}
• The menu might change depending on the season and availability of ingredients

Eligibility

• Children aged 0-15 must be accompanied by a paying adult
• Children aged 16+ will be charged the same rate as adults

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given

What to bring

• Water bottle
• Caps or hats
• Camera
• An umbrella if rain is forecast

What to wear

• Warm clothing
• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is not stroller and wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• Departure: Meet the operator at 09:15. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. The displayed departure times are for reference only., the exact time provided 1 day before departing by SMS or E-mail..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• Departure: Meet the operator at 09:30. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. The displayed departure times are for reference only., the exact time provided 1 day before departing by SMS or E-mail..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• Departure: Meet the operator at 09:45. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. The displayed departure times are for reference only., the exact time provided 1 day before departing by SMS or E-mail..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• Departure: Meet the operator at 10:00. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. The displayed departure times are for reference only., the exact time provided 1 day before departing by SMS or E-mail..Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• [Attraction/experience] Self-guided, Brighton Bathing Boxes
• [Transportation] By bus
• [Attraction/experience] 1 hour(s), Self-guided, Puffing Billy Railway, Belgrave to Lakeside/Lakeside to Belgrave - Single Trip. (You can also have your Lunch here if you haven't gotten it before tour starts.)
• [Transportation] By bus
• [Attraction/experience] 30 min(s), Self-guided, Maru Koala and Animal Park, "Maru Koala and Animal Park" is at your own expense and it is not guaranteed because it depends on the train schedule.
• [Attraction/experience] 15 min(s), Self-guided, The Nobbies
• [Attraction/experience] 2 hour(s), Self-guided, Penguin Parade, You can have your dinner (optional) at the Penguin Parade Center
• [Transportation] By bus
• [Return] 22:45, at 42 Russell St, Melbourne VIC 3000, The return time might be delayed 2 hours in daylight saving time.
• [Return] 22:45, at 52 Spencer Street, Melbourne, VIC 3000, Thanks so much for coming along today.
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0-15 must be accompanied by a paying adult
• Children aged 16+ will be charged the same rate as adults

Additional information

• Please note that the visit to the Nobbies and Maru Koala and Animal Park is not guaranteed, and timing is subject to change depending on the train schedule.
• In the event that Puffing Billy is cancelled due to high temperatures, extreme weather, fire restrictions or other unforeseen circumstances, a refund of $45 per adult and $22.5 per child will be issued. All other activities in the itinerary will proceed as planned. Please note that this does not entitle participants to cancel the entire tour. Thank you for your understanding.

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• The activity is not recommended: high blood pressure / epilepsy / heart disease / asthma / other serious medical conditions / pregnant women / PWDs (persons with disabilities)

What to bring

• Sunscreen / Sunglasses / Caps or hats / Cash / Water bottle

What to wear

• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is not stroller and wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• [Departure] meet up at Immigration Museum (Museums Victoria). You can choose to depart at the following times: 13:45, 14:45. Make sure you take part at the time you selected at booking, Departure is at 13:45 in winter (6th April - 4th Oct) or 14:45 in summer (5th Oct - 4th April) Please contact Go West Tours on (03) 9485 5290 24-48 hours before departure to confirm departure time.Please arrive at the location 10 mins before the departure time
• [Attraction/experience] Guided tour, Phillip Island, Seal Rocks, Nobbies Centre, Penguin Parade
• [Return] at Immigration Museum (Museums Victoria), You can choose to return at the following times: 21:00. Options available can vary based on the departure time you selected at booking and the duration of the itinerary. The return time may vary from 21:00 to 00:00 depending on the departure time
• Day {num}

Eligibility

• Important: Infants and children must be included in the passenger headcount

• Children aged 0-17 must be accompanied by a paying adult

• Children aged 16+ will be charged the same rate as adults

• Group size: 1-24 participant(s)

Additional information

• Digital audio guide is available for download on your phone and is available in Spanish / Arabic / Hindi / Russian / Portuguese / Japanese / German / Korean / French / Vietnamese / Cantonese / Italian / Thai / Mandarin / Malay

• Although not mandatory, it is recommended that you purchase accident and/or travel insurance before participating in this activity

• An infant seat for ages 0–3 or a child booster seat for ages 4–8 is free of charge; however, only a limited number are available each day, so please contact the operator with your request and provide the age of your child along with your confirmation number and booking details

• Please download the Go West Tours app from the App Store or Google Play prior to your departure for access to the digital audio guide

• You are also welcome to bring food with you if you prefer

• The operator recommends that you keep your luggage to a small day pack, as it will need to be carried on your lap or at your feet throughout the duration of the tour

Prohibitions & Limitations

• Fitness Level Requirement: Beginner

What to bring

• Water bottle
• Snacks
• Sunscreen
• Caps or hats

What to wear

• Warm clothing
• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is not stroller and wheelchair-accessible

Address

• Please contact Go West Tours on (03) 9485 5290 24-48 hours prior to departure to confirm departure details
• Immigration Museum (Museums Victoria)
• 400 Flinders St, Melbourne VIC 3000
• Please refer to the map for assistance
• How to get there: Please wait outside the Melbourne Immigration Museum at the corner of Flinders Street and Market Street

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Opening hours

• Closed on: Sunday

• [Departure] pick up. Please select your pick-up location at the checkout page Pick up time: 13:05pm (summer) / 11:05am (winter).Latecomers or no-shows can't be refunded The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late
• [Departure] meet up at Immigration Museum (Museums Victoria). Main Meeting Point: Immigration Museum - 400 Flinders St Cnr Market St Melbourne (11:45am - winter, 13:45pm - summer). Alternatively, other pickup locations are available from select Melbourne hotels..Latecomers or no-shows can't be refunded The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time This is a shared transfer and pick up could be early or late
• [Attraction/experience] Guided tour, Phillip Island, Koala Conservation Reserve, Cowes, Nobbies Centre, Phillip Island Nature Park, Phillip Island
• [Return] 23:45, Shuttle included
• Day {num}

Eligibility

• Child fare prices apply from 0-12 years old
• Children aged 13+ will be charged the same rate as adults
• Important: Infants and children must be included in the passenger headcount

Additional information

Vehicle & luggage info

• Vehicle option: Group of 38 - Minibus
• No luggage storage facilities are provided on the day tour. It is recommended you bring a small daypack not heavier than 5 kg
• Inappropriate luggage presented at departure, such as suitcases, strollers, walking frames, and wheelchairs may result in refusal to board unless previously arranged
• The tour operates daily in all weather conditions
• This tour does not operate on Christmas Day
• Please get in touch with the operator at info@autopiatours.com.au or call +61 (0)3-9393-1333 within 7-day before departure to re-confirm tour
• No photography or filming is permitted at the Penguin Parade. Penguins have sensitive eyes, and a bright, sudden flash or unusual light can frighten or disorientate a penguin
• Please always refer to the pick-up time that is shown in the confirmation details of your voucher once it has been booked successfully

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem

What to bring

• Sunscreen
• Sunglasses
• Caps or hats
• Backpack
• Cash
• Water bottle
• Camera

What to wear

• Walking shoes
• All weather warm clothing
• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is not stroller and wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher

Pick-up information

Hotel pick-up information

• Arrive at the hotel lobby 10 minutes before your selected pick up time
• Enter your hotel name and address at the checkout page

Immigration Museum

• Address: 400 Flinders St, corner Market St, Melbourne

Meet-up information

• Latecomers or no-shows can't be refunded

• Departure: Meet the operator at 10:40. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. Grand Hyatt - Eagle Sculpture (Apr-Sep) 10:40 (Oct-Mar) 12:40.Please arrive at the location 5 mins before the departure time Latecomers or no-shows can't be refunded
• Departure: Meet the operator at 11:30. Enter your preferred location at checkout. The operator will make the final confirmation accordingly. In front of Great Southern Hotel (Apr-Sep) 11:30 (Oct-Mar) 13:30.Please arrive at the location 5 mins before the departure time Latecomers or no-shows can't be refunded
• [Attraction/experience] 8 hour(s), Guided tour, Caldermeade Farm & Cafe, Maru Koala and Animal Park, Cowes, The Nobbies, Phillip Island Nature Park, Penguin Parade,.Some attractions might need to skipped because of capacity or weather conditions
• [Return] 21:30, at 42 Russell Street, Melbourne VIC 3000, (Apr-Sep) 21:30 (Oct-Mar) 23:00
• [Return] 22:00, at 52 Spencer Street, Melbourne VIC 3000, (Apr-Sep) 22:00 (Oct-Mar) 23:30
• Day {num}

Eligibility

• Free for children aged 0-3 as long as they will not occupy separate seats

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• The activity is not recommended: high blood pressure / epilepsy / heart disease / asthma / other serious medical conditions / pregnant women / PWDs (persons with disabilities)

What to bring

• Sunscreen / Sunglasses / Water bottle

What to wear

• Please dress accordingly depending on the day's weather conditions
• Warm clothing / Casual clothing / Walking shoes

Accessibility

• Child seats are not available
• Please refer to the venue's official website for more information about PWD accessibility
• This activity is not stroller and wheelchair-accessible

Vehicle & luggage info

• The driver / operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

• [Departure] pick up. Pick-up time starts from 10:00-13:00 Please refer to your pick-up location and time based on the booking confirmation email sent by the operator.The operator will re-confirm your pick-up time in advance Please arrive at the location 10 mins before the departure time
• [Attraction/experience] Guided tour, Moonlit Sanctuary Wildlife Conservation Park, Cape Woolamai, Penguin Parade, The Nobbies, Summerland Beach
• [Return] 22:00 - 23:59, Shuttle included
• Day {num}

Eligibility

• Participants must be aged 3+ to participate in this activity
• Children aged 16+ will be charged the same rate as adults
• Important: Infants and children must be included in the passenger headcount

Additional information

• Although not mandatory, it is recommended that you purchase accident and/or travel insurance before participating in this activity

• Upgrade your experience with our free multilingual audio guide! Enjoy location-based commentary in 14 languages just download from the App Store or Google Play before your tour

Prohibitions & Limitations

• Photography / Flash photography is/are strictly prohibited inside the attraction

What to bring

• Wallet
• Water bottle
• Camera
• Jacket

Accessibility

• This activity is not stroller and wheelchair-accessible

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Voucher type

• Present your mobile voucher