Additional information

Other Reminders

• 【About License Plate and Guide Information】We will inform you of the meeting time, guide, and license plate information for the next day's itinerary via email before 21:00 Japan time on the day before your departure. If you do not receive the email, please check your spam folder first. If it's not there, please contact us promptly! If you receive multiple emails, please refer to the latest one.
• [About Luggage Privilege] Each person can carry one piece of luggage free of charge. For any excess luggage, an additional 2000 JPY per piece can be paid to the driver/guide on site. Please be sure to make a note when placing your order. If not informed in advance, the driver/guide has the right to refuse your boarding, and the tour fee will not be refunded.
• [About Driver-Guide Service] Driver-guide service: The driver-guide primarily focuses on driving, with commentary as a secondary role.
• 【Regarding Force Majeure】Due to traffic conditions, weather, holidays, and crowd impact on the day, the arrival time of each itinerary may change. In the event of the aforementioned or other force majeure factors, the tour guide has the right to adjust and reduce the itinerary on site. We ask for your understanding, and this cannot be used as a reason to request a refund.
• 【About Late Refunds】As the one-day tour is a carpooling service, if you are late at the meeting point or attraction, we will not wait and no refund will be given. Please be aware.
• [Regarding End Time] Due to the long travel distance, the return arrival time may be affected by traffic or weather. It is recommended that you avoid arranging other activities on the day the trip ends. If any losses are incurred due to delays, the supplier will not be liable for compensation.

Prohibitions & Limitations

• The activity is not recommended: other serious medical conditions
• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Children aged 0+ will be charged the same rate as adults