Please scan the QR code on the voucher to download the audio guide before arrival

Please note that entry requires a strict security check, as no sharp objects, luggage, large bags, or selfie sticks can be carried

Please note that some rooms may be temporarily closed and some artwork may be temporarily unavailable

Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Audio commentary is available in English / Chinese / Spanish / Portuguese / German / French / Italian

Re-entry is not allowed after you leave the venue

Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue

Pets are not allowed inside the venue, with the exception of service animals with valid identification

Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member

Present your mobile voucher

If you have any questions, please feel free to contact the local operator via email at customer@voxcity.com, by telephone at +1 (636) 367-3082, or on WhatsApp at +39 (345) 5617 956 (https://wa.me/393455617956). The operating hours are from 7:00 to 19:00 CET, Monday to Sunday