Additional information

Macau ZipCity Standard Ticket + Smart Video and Photos

• ZipCity Macao operates normally in both sunny and rainy weather. In the event of severe weather or wind speeds and directions that do not meet industry standards, operating hours will be adjusted accordingly. Participants are advised to check the weather conditions of the day before arrival.

Admission Check-in

• Please check in for admission 30 minutes before the experience time shown on your ticket. Any late participants will be reassigned to a later experience time depending on the circumstances.

Bring your tickets

• Participants who have booked the experience are requested to bring this e-ticket and ID card to the Zip City Macau ticketing office for check-in and registration. After booking, the e-ticket will be sent to your email inbox. You can show your e-ticket to the Zip City Macau staff on your phone or tablet.

Avoid carrying bulky items

• All small, scattered items carried by participants will be placed into a dedicated bag by the ZipCity Macau staff, allowing you to carry them with you during the flight. As ZipCity Macau does not provide customer lockers, please do not bring large items into the venue, such as large backpacks, duffel bags, or suitcases.
• Terms and conditions apply to the event
• Valid only for use within the validity period at designated participating merchants of Macau Theme Park Resort II Limited.
• Macau Theme Park Resort II Limited reserves the right to amend these terms and guidelines without prior notice.
• In case of any dispute, Macau Theme Park Resort II Limited reserves the final decision.
• Please keep the gift package properly. If it is lost, Macau Theme Park Resort II Limited will not be responsible in any way.
• Upon confirmation and completion of the purchase through the online sales system, it indicates that you fully understand and accept all terms and conditions.

Beebeeland Cash Voucher

• This voucher is only valid for use at Beebeeland, Lisboeta Macau.
• This cash voucher is valid until December 31, 2026. It will automatically expire after the due date, and no reissue, extension, or exchange will be granted.
• Please present the original copy of this voucher before use; photocopies are invalid.
• This voucher cannot be redeemed for cash, other products, or discounts, and no change will be given.
• This voucher cannot be used in conjunction with other cash vouchers and coupons.
• This coupon cannot be used in conjunction with other promotional offers.
• If overdue, lost, or damaged, it will be invalid and will not be reissued.
• Beebeeland reserves the right to amend these terms and guidelines without prior notice.
• In case of any dispute, Beebeeland reserves the final right of decision.
• If there is any inconsistency between the Chinese and English versions of these terms and conditions, the Chinese version shall prevail.

Cinema Movie Tickets 2D Version

• This voucher is only valid for Emperor Cinemas (Lisboeta Macau).
• This voucher is only applicable for redeeming one 2D movie ticket for screenings on or before November 30, 2026.
• This voucher cannot be exchanged for cash, resold, or used in conjunction with other offers.
• If lost, stolen, defaced, altered, or damaged, this voucher will be considered invalid, and no replacement or extension will be issued.
• Emperor Cinemas reserves the right to amend these terms and conditions without prior notice.
• In case of any dispute, Emperor Cinemas reserves the final decision.

Funfunkart Go-Kart Fun Voucher

• This voucher is only applicable for use inside Fun Fun Kart (Shop R96, 2/F, H853 Entertainment Place), please present the original gift voucher.
• This voucher is valid until November 30, 2026.
• This voucher is only valid from Monday to Friday, excluding public holidays.
• If the gift voucher is lost, it will not be reissued.
• Gift vouchers cannot be used in conjunction with other promotional offers.
• The rental of vehicles is subject to the site usage rules. In case of any dispute, Fun fun Kart reserves the final decision. For inquiries, please call +853 6884 8866. ###Recommended attire

Macau ZipCity - Wear Appropriate Clothing

• Please tie back long hair and remove all jewelry and scarves. Wear well-fitting long pants or shorts that reach the knees; long or short skirts are not recommended. Glasses must be removed or secured with a retainer strap provided by ZipCity Macau. Please wear closed-toe athletic shoes or flat shoes with laces. High heels and slippers are not recommended.

Eligibility

• Participants must be aged 7+ to participate in this activity

• Every 4 children (under 12 years old) must be accompanied by 1 adult. Guardians aged 18 or above must sign the "Disclaimer and Consent Form" on behalf of participants under 18.

• Height restriction: minimum 3 feet (90 cm), maximum 6 feet 6 inches (200 cm)

• Participants must weigh between 25 and 100 kg

• Applicable to tourists from Macau, Hong Kong, Mainland China, Taiwan, and other nationalities

Booking limitations

• Before experiencing the ZipCity Macau, participants must carefully read and confirm the Terms and Conditions.
• The gift package must be redeemed in person at the following location on or before December 31, 2026: Customer Service Counter, H853 Fun Factory Entertainment Town, Cotai Skating Road, Lisboeta Macau (Operating hours from 10:00 AM to 10:00 PM). It will be invalid after the expiration date.
• Guests must present the purchase record QR code when redeeming the gift pack. Handwritten or verbal serial numbers, photocopies, re-photographed photos, or screenshots will not be accepted for redemption.

Macau ZipCity Standard Ticket + Smart Video and Photos

• Participants can present the "Klook x Lisboeta Macau" ZipCity Macau letter at the ZipCity Macau (closed on Tuesdays) front desk on or before December 31, 2026, and proceed to the ZipCity Macau ticket office to enjoy this offer.

Beebeeland Cash Voucher

• Please present the original copy of this coupon before use; photocopies are invalid.
• This voucher is only applicable for use at Beebeeland, Lisboeta Macau.

Cinema Movie Tickets 2D Version

• Only 1 can be used at a time, photocopies are not accepted.
• This voucher is only applicable to Emperor Cinemas (Lisboeta Macau)
• This voucher is not applicable to Emperor Cinemas outside Macau, IMAX cinemas, 3D, 4D, the CORONET VIP cinema, preview screenings, film festivals, special programs, live broadcasts, bulk ticket purchases, private bookings, and films with special agreements with the film owners and distributors.

Funfunkart Go-Kart Fun Voucher

• This voucher is only applicable for use inside Fun Fun Kart (Shop R96, 2/F, H853 Entertainment Place), please present the original gift voucher.

Usage validity

• The voucher is valid from 1 Nov 2026 08:00 to 30 Nov 2026 23:59

How to redeem

• Present your mobile voucher

• Guests must present the purchase record QR code when redeeming the gift package. Handwritten or verbal serial numbers, photocopies, re-photographed images, or screenshots will not be accepted for redemption. If the electronic voucher is overdue or lost, it will be considered invalid and will not be reissued.

• Please keep the gift package properly. If it is lost, Macau Theme Park Resort II Limited will not be responsible for it.

• Upon confirmation and completion of the purchase through the online ticketing system, it signifies that you fully understand and accept all terms and conditions. If you have any inquiries, please contact: Location: H853 Fun Factory Mall Customer Service Counter Operating Hours: 10:00 AM – 10:00 PM Telephone: +853 8882 6161 Email: Retail.MallGS@Lisboetamacau.com

• Beebeeland Cash Voucher: This cash voucher is valid until December 31, 2026. It will automatically expire after the deadline, and no reissue, extension, or exchange will be granted.

• Cinema Ticket 2D Version: This voucher is only applicable for redeeming one 2D movie ticket for screenings on or before November 30, 2026.

• Funfunkart Go-Kart Fun Voucher: This voucher is valid until November 30, 2026