• If you cancel the booking before voucher redemption, a 0% cancellation fee will be charged

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 30 day(s) from the booking confirmation date. It expires at 23:59 on the last day

• The final use period is 2026/9/30

Voucher type

• Please present the QR code for scanning and exchange for a ticket at the ticket counter on the day of travel 30 minutes before departure.

Redemption information

• An electronic voucher will be sent to your email instantly after booking confirmation

Kurobe Gorge Railway, Unazuki Onsen Station Ticket Counter

• Address: No.9 Kurobekyogoku Entrance, Kurobe City, Toyama Prefecture, 938-0293 Japan (map)

• Please arrive 30 minutes before boarding time to redeem your voucher

• If you want to ride in the first-class car, you must purchase a first-class ticket for each ride.

• Due to the effect of the Noto earthquake (falling rocks and damaged bridges), only Unazuki to Nekomata Station shuttle train is available. Train to Keyakidaira Station is unavailable for now.

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 30 day(s) from the booking confirmation date. It expires at 23:59 on the last day

• Tickets purchased between September 1 and September 30 are valid for use from October 1 to October 30

Redemption information

• An electronic voucher will be sent to your email instantly after booking confirmation

• Please present the QR code at the exchange counter on the day of travel and exchange your ticket at least 30 minutes before your desired departure time at the "same-day ticket" counter at Unazuki Station. Exchange

• Address:No. 9 Kurobe Kyokokuchi, Kurobe City, Toyama 938-0293

• Tickets purchased between September 1 and September 30 are valid for use from October 1 to October 30

• Free of charge for infant under 6 years old without seats

Address

• No.11 Kurobekyogoku Entrance, Kurobe City, Toyama Prefecture, 938-0293 Japan
• 【Business hour】April 20, 2026 – November 30, 2026: 7:40–15:00
• Official website

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 30 day(s) from the booking confirmation date. It expires at 23:59 on the last day

• Tickets purchased between September 1 and September 30 are valid for use from October 1 to October 30

Redemption information

• An electronic voucher will be sent to your email instantly after booking confirmation

• Please present the QR code at the exchange counter on the day of travel and exchange your ticket at least 30 minutes before your desired departure time at the "same-day ticket" counter at Unazuki Station

• Exchange Address: No. 9 Kurobe Kyokokuchi, Kurobe City, Toyama 938-0293

• Tickets purchased between September 1 and September 30 are valid for use from October 1 to October 30

• Free of charge for infant under 6 years old without seats

Address

• No.11 Kurobekyogoku Entrance, Kurobe City, Toyama Prefecture, 938-0293 Japan
• 【Business hour】April 20, 2026 – November 30, 2026: 7:40–15:00
• Official website