Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

• Departure: Meet the operator at . Enter your preferred location at checkout. The operator will make the final confirmation accordingly. You can choose to depart at the following times: 10:00, 10:30, 11:00, 11:30. Make sure you take part at the time you selected at booking, 如何抵达设施可参考以下链接https://maps.app.goo.gl/qzQbaDSg93THadhq8.Latecomers or no-shows can't be refunded Please arrive at the location 10 mins before the departure time
• [Attraction/experience] 20 min(s), Guided tour, 装备／安全说明
• [Attraction/experience] 开始体验！Go！Go！Go！
• [Attraction/experience] 瞭望台拍照停留
• [Attraction/experience] 雪原巡游
• [Return] at 现场解散, You can choose to return at the following times: 11:00, 11:30, 12:00, 12:30. Options available can vary based on the departure time you selected at booking and the duration of the itinerary.
• Day {num}

Eligibility

• When riding alone: Adults aged 18 and above.
• When there are two passengers: Adult (18 years or older) + Child (4 years old to 15 years old)

Additional information

• Please arrive at the meeting point 10 minutes before the departure time. Please note that we are not responsible for late guests.
• Upon arrival, depending on the day's reservation situation, you may need to wait approximately one hour (specific time may vary) before the experience can begin. At that time, guests can take photos in the beautiful snow scene, or choose to experience the snow park (fees apply). Thank you for your understanding.
• Snowy outdoor sports have certain risks, please drive according to your ability.
• If you choose the package for 2 people, the on-site instructor will determine whether the child needs to ride in the instructor's car, as adult women may not be strong enough.
• To ensure the safety of the tour activities, please be sure to follow the instructions of the accompanying coach during the activities. If you violate the coach's instructions, the trip may be terminated even during the activity. In this case, no refund will be given, please understand.
• If a blizzard occurs on the day of use, there is a possibility of temporary closure.
• We do not offer rentals for snow boots. We recommend wearing waterproof and non-slip shoes to ensure safety and comfort.
• Individuals with heart conditions, epilepsy, seizures, or asthma cannot participate.
• Women who are pregnant or may be pregnant are not allowed to participate in the tour.
• Individuals with behavioral issues or mental/psychological disorders are not allowed to participate.
• Individuals who have undergone hernia, lumbar spine, or spinal surgery, or those whose condition may be aggravated by vibrations, are not permitted to participate in this trip.
• Injuries to fingers, arms, legs, etc., or sequelae of fractures or dislocations cannot participate.
• Individuals who are taking medication or drugs such as alcohol are not allowed to participate. (If we smell alcohol at the meeting location, we will use an alcohol tester to measure it.)
• If staff determine that your technique or physical condition may lead to an accident or injury, we may correct your riding style.

What to wear

• Warm clothing / Waterproof clothing
• Waterproof and non-slip shoes

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Address

• Farms Chiyoda Fureai Ranch (Japanese name: ファームズ千代田 ふれあい牧場)
• 4221, Kasugadai, Biei-cho, Kamikawa-gun, Hokkaido