Changes are allowed anytime before redemption

The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.

The booking cannot be changed if the voucher has not yet been issued.

Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Storage areas are available at the venue. Please contact staff on site for rates

Visitors are not allowed to feed the animals without permission from the staff

Note: Guided joy ride will not proceed if there is thunder and lightning

Re-entry to the venue is permitted. Show your ticket/wristband/stamp upon re-entry at the entrance

Due to the nature of this activity, it is not recommended for persons with impaired physical mobility or those in wheelchairs

Dangerous materials and items such as bottles, firecrackers, lasers, and other things that may disturb or inconvenience other attendees are prohibited inside the venue

The voucher is valid only on the specified date (and time if applicable)

Use your voucher at the selected date and time