Fee related

• Same price applies to all ages

Eligibility

• This activity has no age limit

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

For Have Fun in HIROSHIMA Pass:

• Please check the official website for the opening hours in advance. List of available facilities
• The same facility can only be used once, and the same facility can not be re-entered
• Facilities that are unused cannot be refunded
• If the tickets in the same order are not used within the validity period, the entire order must be refunded and changed, and partial refunds and changes are not allowed

Usage validity

• The voucher is valid for 270 day(s) from the booking confirmation date. It expires at 23:59 on the last day

• Note: If you purchase multiple passes in the same booking, using one of them will activate all passes.

• Once activated by using any ticket, the pass is valid for 7 consecutive days or until the stated expiry date (whichever comes first).

Voucher type

• Present your mobile voucher
• After booking, you will receive two PDF files (containing two electronic vouchers) in their email. Please present the QR codes at the facility on the day of the visit to redeem your tickets

How to redeem

##Have Fun in Hiroshima Pass 1 Week Free Pass

• Passengers will receive a PDF file in the mailbox after booking,please show the QR-Code at the facility during the visit, or present the ticket
• Tickets are valid for 90-Days from the specified date (EX: Tickets Purchased Specified Date on 7/1→ Ticket Validity Period: 7/1~9/28)
• Ticket Validity Period: After scanning the code at the first facility, it is valid for 7-Days (EX: If you start to use it on 7/1 → validity period: 7/1~7/7)
• When the ticket has been used, the 7-day validity period will not exceed the 90-day validity period of the ticket itself (EX: Ticket Period: 7/19/28, if the ticket starts on 9/27, The valid time is: 9/279/28)

Fee related

• Same price applies to all ages

Eligibility

• This activity has no age limit

For Kansai-Hiroshima Area Pass 5 Day :

• A rail pass user must be holding a passport issued by a foreign government
• A rail pass user must be entering Japan as a "Temporary Visitor". "Temporary Visitor" is a status of residence defined under Japanese immigration law

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Additional information

For Have Fun in HIROSHIMA Pass:

• Please check the official website for the opening hours in advance. List of available facilities
• The same facility can only be used once, and the same facility can not be re-entered
• Facilities that are unused cannot be refunded

For Kansai-Hiroshima Area Pass 5 Day :

• Please click the website to check the range of boarding areas
• Please click the website for the available trains and seat types
• The reserved seating for passes must be redeemed separately (make a reservation at the green machine or window)
• The pass can be used to take non-reserved seating directly when the number of times of reserved seating is run out or if there is no prior redemption of reserved seating ticket
• Unlimited rides of reserved seating tickets can be redeemed, it requires manual reservation at the green window when using for the seventh time and above, and the machine is not able to redeem directly

Usage validity

• The voucher is valid for 270 day(s) from the booking confirmation date. It expires at 23:59 on the last day

• Note: If you purchase multiple passes in the same booking, using one of them will activate all passes.

• Once activated by using any ticket, the pass is valid for 7 consecutive days or until the stated expiry date (whichever comes first).

• [JR Pass]: The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:59 the day after the last day

Voucher type

• Present your mobile voucher
• After booking, you will receive two PDF files (containing two electronic vouchers) in their email. Please present the QR codes at the facility on the day of the visit to redeem your tickets

How to redeem

For Kansai-Hiroshima Area Pass 5 Day :

• Change in the reserved seating frequency from "6 times" to "unlimited."
• 1. A confirmation email will be sent to the appointed email address once the booking is made
• 2.Please go to the green ticket-vending machines and pick up physical tickets by scanning the QR code of e-ticket and non-Japanese passport. (Operation menus of the machine can be displayed in Japanese, English, Traditional Chinese, Simplified Chinese, or Korean.)
• For more information about exchange locations, please click here
• For detailed redemption information, please click here
• ※If the machine breaks down or the passport has no IC chip, please proceed to the JR-WEST Ticket Office to exchange the physical ticket
• 3. Then, the physical pass is successfully redeemed
• 4.Exchanging reserved seat tickets: before getting on the train, please go to the green ticket-vending machines and pick up physical reserved seat tickets by the area pass
• ※For more information about exchanging reserved seat tickets, please click the link
• 5. Please click the website to check the range of boarding areas
• 6. Please click the website for the available trains and seat types
• [Notice of redemption of reserved seating for JR-West Rail Pass]
• 1. Different passes can be redeemed for different numbers of times of reserved seating tickets. Please check the product page for details
• 2. Please check each product page for achievable trains for reserved seating
• 3. The reserved seating for passes must be redeemed separately (make a reservation at the green machine or window)
• 4. The pass can be used to take non-reserved seating directly when the number of times of reserved seating is run out or if there is no prior redemption of reserved seating ticket
• 5. Unlimited rides of reserved seating tickets can be redeemed, it requires manual reservation at the green window when using for the seventh time and above, and the machine is not able to redeem directly ##Have Fun in Hiroshima Pass 1 Week Free Pass
• Passengers will receive a PDF file in the mailbox after booking,please show the QR-Code at the facility during the visit, or present the ticket
• Tickets are valid for 90-Days from the specified date (EX: Tickets Purchased Specified Date on 7/1→ Ticket Validity Period: 7/1~9/28)
• Ticket Validity Period: After scanning the code at the first facility, it is valid for 7-Days (EX: If you start to use it on 7/1 → validity period: 7/1~7/7)
• When the ticket has been used, the 7-day validity period will not exceed the 90-day validity period of the ticket itself (EX: Ticket Period: 7/19/28, if the ticket starts on 9/27, The valid time is: 9/279/28)

Address

• Please check the information about each facility, including business hours, and public holidays in advance at the following Links. List of available facilities