Please note that the Yufuin no Mori train will not operate on the following dates and will be replaced by the retro red train [Limited Express Yufu]:
April 22-April 24, May 11-May 14, June 1-June 5
**# Pre-trip Notification
## Between 17:00 and 21:00 the day before departure, we will contact you using the contact information you provided. If you do not receive a message, please check your email. Emails may sometimes be mistakenly sent to the spam folder. During peak travel seasons, email delivery may be slightly delayed. If you receive multiple emails, please refer to the latest one. If you do not receive travel information, please arrive at the meeting point 10 minutes before the scheduled meeting time on the day of departure, look for the JRT tour guide flag, and inquire. Thank you for your patience and cooperation.
• If the number of participants does not meet the minimum group size, you will be notified of cancellation by email one day before departure. In case of extreme weather such as typhoons or blizzards, cancellation will be confirmed by 18:00 local time one day before departure and notified by email.
Seats and Vehicles
• The itinerary is a shared tour, and seat allocation follows a first-come, first-served principle. If you have special requests, please note them, and we will do our best to arrange them, but the final arrangement will be subject to the on-site situation.
• The vehicle model will be arranged according to the number of people and cannot be specified. For smaller groups, a driver who also serves as an attendant may be arranged, and the commentary will be more concise.
• If you need to carry luggage, please inform us in advance. If you carry luggage without authorization, the guide has the right to refuse you boarding, and no refund will be given. Eating and drinking are prohibited in the vehicle. If any stains or damage are caused, compensation will be required according to local standards.
Itinerary Adjustments and Safety
• Japanese law stipulates that commercial vehicles may not be driven for more than 10 hours per day. Overtime will incur additional charges (ranging from 5,000 to 10,000 JPY per hour).
• The itinerary is for reference only. Actual traffic, stopovers, and sightseeing times may be adjusted due to weather, traffic jams, facility maintenance, etc. The guide may reasonably change or reduce attractions based on the actual situation.
• If ropeways, cruise ships, or other facilities are suspended due to weather or force majeure, the itinerary will be changed to visit other attractions or adjust the stopover time.
• If you are late, change the meeting point temporarily, or leave the group midway due to personal reasons, no refund will be given. Any accidents or additional expenses incurred after leaving the group must be borne by yourself.
Season and Scenery
• Seasonal activities such as flower viewing, autumn foliage viewing, snow scenery, and fireworks festivals are greatly affected by climate. The blooming period and peak autumn foliage may be earlier or later. Even if the expected scenery is not met, the tour will still proceed as scheduled, and no refunds will be given.
Other Notes
• Please arrive at the meeting point on time. No waiting for latecomers, and you cannot join midway.
• It is recommended to wear light clothing and shoes. For winter or mountain itineraries, please bring your own warm clothing.
* The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports carry certain risks. Travelers are advised to register cautiously based on their health conditions.
* After the itinerary begins, if it is forced to be interrupted due to natural disasters or force majeure, no refund will be given, and travelers will also need to bear the cost of return travel or additional accommodation.
* During Japanese public holidays and weekend peak travel times, there are often severe traffic jams or attractions closing early. It is recommended not to book flights, Shinkansen, or dinner for the same evening, and to bring your own light snacks and a power bank.
