Pre-Departure Notice
We will contact you via your provided contact information between 17:00 and 21:00 the day before departure. If you do not receive the information, please check your email, including your spam folder. During peak travel seasons, there may be a slight delay in sending emails. If you receive multiple emails, please refer to the latest one. If you do not receive your travel information, please arrive at the meeting point 10 minutes before the scheduled meeting time on the day of departure and look for the JRT tour guide flag to inquire. Thank you for your patience and cooperation.
• If the minimum number of participants is not reached, you will be notified of cancellation by email the day before departure. In the event of extreme weather conditions such as typhoons or heavy snow, we will confirm whether to cancel by 18:00 local time the day before departure and notify you by email.
Seats and Vehicles
• This tour is a group tour. Seating is on a first-come, first-served basis. If you have any special requests, please note them, and we will do our best to accommodate you, but the final arrangement will be subject to the actual situation on-site.
• The type of vehicle used will be arranged according to the number of people, and you cannot specify the type of vehicle. When there are few people, a driver may be arranged to also serve as an attendant, and the explanation may be brief.
• If you need to bring luggage, you must inform us in advance. If you bring luggage without prior notice, the tour guide has the right to refuse boarding and the fee will not be refunded. Eating and drinking are prohibited in the vehicle. If any damage is caused, compensation will be required according to local standards.
Itinerary Adjustment and Safety
• Japanese law stipulates that commercial vehicles must not be driven for more than 10 hours per day. If this time is exceeded, additional costs will be incurred (ranging from ¥5,000–¥10,000 per hour).
• The itinerary is for reference only. Actual traffic, stopover, and tour times may be adjusted due to weather, traffic jams, facility maintenance, etc. The tour guide may reasonably replace or reduce attractions depending on the actual situation.
• In the event of weather or force majeure that causes the suspension of facilities such as cable cars and cruise ships, you will be taken to other attractions or the duration of the stay will be adjusted.
• Fees will not be refunded for lateness due to personal reasons, temporary changes to the meeting point, or leaving the group midway. You will be responsible for any accidents and additional costs incurred after leaving the group.
Season and Scenery
• Seasonal limited events such as flower viewing, autumn foliage viewing, snow scenes, and fireworks festivals are greatly affected by the climate. The flowering period and peak of autumn leaves may be earlier or later. Even if the expected scenery is not reached, the itinerary will still depart as normal, and no refunds will be given.
Other Information
• Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join the tour midway.
• It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain tours.
* This tour does not include personal travel and accident insurance. It is recommended that you purchase your own insurance. Outdoor activities and high-risk sports have certain risks. Please register cautiously based on your health condition.
* After the tour departs, if it is forced to be cancelled due to natural disasters or force majeure, the fee will not be refunded, and you will be responsible for your own return or additional accommodation costs.
* During peak travel periods on Japanese red holidays and weekends, there are often serious traffic jams or attractions close early. It is recommended not to book flights, Shinkansen, or dinners for that evening, and to bring your own snacks and power banks.
