Japan Railway Pass
Hell's Gate Geothermal Reserve & Mud Spa Experiences
Overview
As you walk through native bush and clouds of geothermic steam, you’ll discover why this land has inspired myths and legends. Once used by Māori warriors to heal their battle-scarred bodies, visitors now use the nutrient-rich waters and mud to ease inflammation and arthritis, as well as rejuvenate the skin. This unique blend of awe-inspiring power and natural healing properties is a thing of cultural legend - having been used for over 800 years.
Come along and you’ll soon discover why Hell’s Gate is New Zealand’s most unique and active geothermal reserve and mud spa.
What to Expect
1hr 30min - 3hr Duration
English
Join in group
Optional hotel pick up
- Hell’s Gate mud spa is a historic New Zealand experience, where the healing properties of the geothermal mud and sulphur mineral water have been used by local Māori for over 800 years
- The mud gently exfoliates the skin, and you'll leave rejuvenated and feeling fresh, ready for the rest of your New Zealand adventure
- You can only experience the beauty, healing properties and awe-inspiring power of Hell's Gate in person!
- Choose from 3 different experiences, the Geothermal Walk which includes Maori carving, the Geothermal Mud Bath and Spas or the Hells Gate Experience which includes the Walk, Carving Experience and the Mud Bath and Spas
Please select a participation date
Available Options
The Hell's Gate Experience · None
Included
- Geothermal walk, Māori carving, Mud foot pool, Mud baths, Sulphur spas, Cool plunge pool
- Complimentary guided-tours run daily at 10:30am and 2:30pm (1 October 2023 – 30 April 2024), subject to availability. Alternatively, a self-guided map is provided on arrival
Not Included
- Meals and beverages
- Other personal expenses
- [Departure] meet up at Hell's Gate, 351 State Highway 30 Tikitere, Rotorua New Zealand. You can choose to depart at the following times: 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30. Make sure you take part at the time you selected at booking
- [Attraction/experience] 3 hour(s), Self-guided, Hell's Gate and Wai Ora Spa
- [Return] at Hell's Gate, 351 State Highway 30 Tikitere, Rotorua New Zealand,
- Day {num}
Eligibility
- Children aged 0-4 can join this activity free of charge
- Children aged 0-15 must be accompanied by a paying adult
Additional information
- It is important that children (as well as adults) drink water while bathing in orderto keep hydrated
- If you are having a spa or mud bath experience, you can either bring your ownbathing attire and towels or hire them at Hell’s Gate for $5.00 per item, subject to availability
- All infants 0 - 4 must wear bathing suits or disposable nappies whilst bathing
Prohibitions & Limitations
- This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
What to bring
- Change of clothes
- Sunglasses
- Towel
- Swimwear
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Opening hours
- Geothermal Park: 8:30-17:30 (19:30 in summer)
- Mud Bath Spa: 8:30-22:00 in Summer (last entry 20:30); 8:30-20:30 in Winter (last entry 19:00)
Voucher type
- Present your mobile voucher
Pick-up information
Shuttle Bus Operating Schedule
- Hell’s Gate provides a complimentary shuttle pick-up and drop-off within Rotorua Central, available from within the Rotorua central area. Bookings are essential, phone +64 (0)7 345 3151
- Pick-up: 9:50am, Return: 1:30pm
- Pick-up: 1:50pm, Return: 5:30pm
How to get there
- Complimentary shuttle bus from Rotorua area
Hell's Gate Mud Bath and Sulphur Spa · None
Included
- Three large mud baths suitable for up to 40 people
- Three semi-private mud baths for couples and families
- Bathing in our world-famous mud baths
- Soaking in the sulphur spas
- Mineral waterfall and cool plunge pool
- One large freeform sulphur spa and two smaller spas
- Swimwear and towels available to hire onsite
- Changing rooms, shower facilities and disabled facilities
Not Included
- Meals and beverages
- Other personal expenses
- [Departure] meet up at Hell's Gate, 351 State Highway 30 Tikitere, Rotorua New Zealand. You can choose to depart at the following times: 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30. Make sure you take part at the time you selected at booking
- [Attraction/experience] 1 hour(s) 30 min(s), Self-guided, Hell's Gate and Wai Ora Spa
- [Return] at Hell's Gate, 351 State Highway 30 Tikitere, Rotorua New Zealand,
- Day {num}
Eligibility
- Children aged 0-4 can join this activity free of charge
- Children aged 0-15 must be accompanied by a paying adult
- The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months
Additional information
- It is important that children (as well as adults) drink water while bathing in orderto keep hydrated
- If you are having a spa or mud bath experience, you can either bring your ownbathing attire and towels or hire them at Hell’s Gate for $5.00 per item, subject to availability
- All infants 0 - 4 must wear bathing suits or disposable nappies whilst bathing
Prohibitions & Limitations
- This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
What to bring
- Change of clothes
- Sunglasses
- Towel
- Swimwear
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Opening hours
- Operating hours and days may vary. Please see the Hell’s Gate website for the latest information and to check the last entrance times. The hours will be extended between Boxing Day and the middle of Jan 2023
Voucher type
- Present your mobile voucher
Pick-up information
- Hell’s Gate provides a complimentary shuttle pick-up and drop-off within Rotorua Central, available from within the Rotorua central area. Bookings are essential, phone +64 (0)7 345 3151
- Pick-up: 9:50am, Return: 1:30pm
- Pick-up: 1:50pm, Return: 5:30pm
How to get there
- Complimentary shuttle bus from Rotorua area
Hell's Gate Geothermal Walk · None
Included
- Professional guide
- Geothermal walk, Māori carving, Mud foot pool
- Complimentary guided tours run daily at 10:30 and 14:30, subject to availability. Alternatively, a self-guided map is provided on arrival
Not Included
- Meals and beverages
- Other personal expenses
- Mud bath
- [Departure] meet up at Hell's Gate, 351 State Highway 30 Tikitere, Rotorua New Zealand. You can choose to depart at the following times: 10:00, 10:30, 11:00, 11:30, 12:00, 12:30, 13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00. Make sure you take part at the time you selected at booking
- [Attraction/experience] 1 hour(s) 30 min(s), Self-guided, Hell's Gate and Wai Ora Spa
- [Return] at Hell's Gate, 351 State Highway 30 Tikitere, Rotorua New Zealand,
- Day {num}
Eligibility
- Children aged 0-4 can join this activity free of charge
- Children aged 0-15 must be accompanied by a paying adult
Additional information
- It is important that children (as well as adults) drink water while bathing in orderto keep hydrated
- If you are having a spa or mud bath experience, you can either bring your ownbathing attire and towels or hire them at Hell’s Gate for $5.00 per item, subject to availability
- All infants 0 - 4 must wear bathing suits or disposable nappies whilst bathing
Prohibitions & Limitations
- This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
What to bring
- Change of clothes
- Sunglasses
- Towel
- Swimwear
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Opening hours
- Geothermal Park: 8:30-17:30 (19:30 in summer)
Voucher type
- Present your mobile voucher
Pick-up information
Shuttle Bus Operating Schedule
- Hell’s Gate provides a complimentary shuttle pick-up and drop-off within Rotorua Central, available from within the Rotorua central area. Bookings are essential, phone +64 (0)7 345 3151
- Pick-up: 9:50am, Return: 1:30pm
- Pick-up: 1:50pm, Return: 5:30pm
How to get there
- Complimentary shuttle bus from Rotorua area
Choose from available options above
Cancellation Policy
- Full refunds will be issued for cancellations made at least 24 hour(s) before the selected activity date
- Groups under 10pax. Less than 24 hours’ notice – a 50% cancellation fee applies
- Groups over 10pax. Less than 48 hours’ notice – a 50% cancellation fee applies
- 100% full cancellation fee applies for “NO SHOW” bookings
- You'll get a full refund if you cancel at least 24 hour(s) before the activity starts
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